Patient Experience
I arrived at Acibadem Fulya's ER after a motorcycle accident with a complex brachial plexus injury—my right arm was completely paralyzed. Dr. Durak coordinated an emergency intervention that same night, combining early surgical consultation with immediate electrodiagnostic mapping. Her follow-up regimen involved precise timing of tendon transfers alongside neuropathic pain management I'd never heard of. She warned recovery would be 'like watching grass grow,' but her meticulous tracking of millimeter improvements kept me motivated. Nine months later, I'm typing this review with that hand.
What I thought was routine shoulder stiffness from office work turned into a diagnostic journey with Dr. Durak. Instead of just prescribing exercises, she discovered I had a rare connective tissue disorder affecting multiple joints. Her comprehensive assessment included analyzing my workstation setup, walking pattern, and even how I hold my phone. She created a 'micro-break' protocol integrated into my daily workflow and used ultrasound-guided injections with astonishing precision. The most remarkable part? She taught me to become my own rehabilitation specialist through body awareness techniques I now use daily.
I'm a 45-year-old diplomat posted in Istanbul. During critical negotiations, I developed debilitating, unexplained vomiting. Dr. Hamzaoğlu discovered it wasn't an ulcer but a severe reaction to a rare local spice interacting with my stress medication—a pharmacological puzzle. Her discreet care and precise dietary plan allowed me to complete my mission without anyone knowing.
As an 82-year-old with a lifelong fear of dentists, my visit to Dr. Hatice Ağan was nothing short of miraculous. I had neglected a broken molar for months due to anxiety. From the moment I entered Acibadem Fulya, her assistant noticed my trembling hands. Dr. Ağan didn't just examine my tooth—she spent twenty minutes discussing my gardening hobby first, completely disarming me. During the extraction, she narrated the procedure in calm, metaphorical language ('Now we're gently persuading the old root to retire'). The follow-up call two days later wasn't from a nurse—it was Dr. Ağan herself, asking if my tomatoes were thriving. She treated my fear, not just my tooth.
Our 7-year-old daughter needed two baby teeth extracted after a playground fall. We expected tears, but Dr. Ağan transformed the procedure into an adventure. She showed Elif 'tooth fairy detection tools' (her instruments) and let her wear superhero goggles. What stunned us was the biological explanation she gave a child—comparing enamel to knight's armor and nerves to messenger strings. Elif left clutching a 'bravery certificate' and instructions for the tooth fairy written in glitter pen. Three weeks later, a handwritten note arrived addressed to Elif, reminding her to 'guard her knight's armor with careful brushing.' This wasn't dentistry; it was psychological artistry with children.
I arrived at Acibadem Fulya at midnight with a dental abscess so severe my cheek resembled a tennis ball. The emergency team paged Dr. Ağan, who appeared within forty minutes in casual clothes—clearly woken from sleep. Instead of immediate intervention, she first applied a topical analgesic so gentle I barely felt the injection. Her emergency procedure was methodical yet swift, explaining each step despite my distress: 'The pressure you feel is the infection leaving a dinner party it wasn't invited to.' She scheduled a 7 AM follow-up herself, refusing to delegate. What could have been traumatic became a masterclass in emergency compassion. She saved my tooth and my week.
My case was considered 'uninteresting' by previous dentists—routine implant consultation for a first molar. Dr. Ağan spent our consultation not on the implant, but on my jaw alignment during sleep. Using a miniature dental mirror, she showed me how my tongue position was affecting my gum health—something no dentist had mentioned in fifty years of checkups. Her proposal was revolutionary: six months of myofunctional exercises before any surgery. She taught me three exercises in-office using a lemon wedge and a spoon. At my six-month re-evaluation, my oral environment had transformed so completely the implant procedure was halved in complexity. She doesn't fix teeth; she engineers oral ecosystems.
My 82-year-old mother, a retired ceramic artist with dementia, stopped eating. Family doctors suggested it was just aging. Dr. Hamzaoğlu spent an hour observing her, noticing she winced when touching clay. She diagnosed a silent esophageal tear from accidentally ingested ceramic dust—a hazard from her studio days. The gentle dilation procedure restored her ability to eat, and her joy.
As a 24-year-old competitive freediver, I developed sudden, severe abdominal pain after deep training. Other doctors dismissed it as cramps. Dr. Hülya Hamzaoğlu immediately recognized it as a rare mesenteric ischemia triggered by the pressure changes. Her swift intervention at Acibadem Fulya saved not just my intestines but my career. She understood the unique physiology of my sport.
Our 7-year-old son, Leo, had chronic abdominal pain that baffled pediatricians. Dr. Hamzaoğlu was the first to connect it to his intense focus on chess tournaments. She diagnosed abdominal migraines triggered by competitive stress. Her child-friendly explanation and non-pharmacological management plan, including 'belly breathing' exercises, gave him his childhood back.
As a 72-year-old retired botanist who contracted a rare fungal pneumonia after fieldwork in the Amazon basin, I was terrified when local hospitals couldn't identify the pathogen. Dr. Hülya Kuşoğlu not only diagnosed the obscure Sporothrix infection through meticulous lab collaboration but designed a treatment that preserved my kidney function, allowing me to return to my greenhouse within three months.
Our 8-year-old daughter developed recurring fevers and joint pain that six specialists over two years dismissed as 'growing pains.' Dr. Kuşoğlu discovered it was Periodic Fever Syndrome by recognizing a pattern we'd missed in our detailed symptom diary. Her personalized biologic therapy plan gave our child her first fever-free year since kindergarten.
I'm a 34-year-old humanitarian aid worker who survived a bombing in a conflict zone, only to develop a multidrug-resistant Acinetobacter infection in my surgical wounds. Evacuated to Acıbadem Fulya, Dr. Kuşoğlu orchestrated a novel antibiotic combination therapy when cultures showed resistance to everything standard. Her round-the-clock monitoring saved both my leg and my life.
My 58-year-old husband, a marine engineer, returned from offshore work with what seemed like severe flu. It progressed to respiratory failure within 48 hours. Dr. Kuşoğlu identified it as Legionnaires' disease from contaminated ship water systems, initiated targeted treatment immediately, and personally explained every step to our frightened family throughout his ICU recovery.
At 52, I was experiencing debilitating pelvic pain that six other specialists dismissed as 'normal perimenopause.' Dr. Görgen was the first to order a specific transvaginal ultrasound that revealed a rare, slow-growing ovarian tumor missed by all previous scans. His minimally invasive robotic surgery preserved my remaining ovary, and his unique post-op protocol involving pelvic floor physiotherapy eliminated pain I'd endured for a decade. He treated me like a detective solving a mystery, not just another middle-aged patient.
As a professional ballet dancer at 28, my uterine fibroids were threatening my career—not just due to pain, but because the mass was affecting my center of gravity. Dr. Görgen designed a custom myomectomy approach, accessing the fibroids through a tiny incision along my existing C-section scar to preserve core musculature. His collaboration with my physiotherapist created a recovery plan that had me back en pointe in 8 weeks, a timeline other surgeons called impossible.
Our surrogate, carrying our twins, developed acute-onset preeclampsia at 31 weeks. Dr. Görgen managed the high-risk situation with astonishing calm, delivering the babies via emergency C-section while simultaneously stabilizing our surrogate with a precise medication protocol. He then personally oversaw the NICU handoff and visited our surrogate daily. He navigated the complex medical and emotional landscape of third-party reproduction with unparalleled expertise and compassion.
After a traumatic birth left me with a fourth-degree tear and PTSD, I avoided medical care for years. At 35, I needed surgery for prolapse but was terrified. Dr. Görgen spent three consultations just building trust, showing me 3D models of the planned repair. His surgery not only corrected the prolapse but also revised the old scar tissue, significantly improving chronic pain. His patient-led approach to trauma-informed care was revolutionary for me.
Dr. dr İbrahim Keskin provided exceptional care for my emergency and trauma condition. The treatment was personalized and effective.
Dr. dr Leyla Ağaoğlu provided exceptional care for my pediatrics condition. The treatment was personalized and effective.