Patient Experience
I was impressed by the professional approach at Acibadem Kartal Hospital. Dr. dr Selim Ergün explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Selim Ergün's expertise. Highly recommend for orthopedics treatment.
My family and I are grateful for the care we received from Dr. dr Selim Ergün. The hospital staff was also very supportive.
As a 72-year-old retired mycologist, I developed a persistent fungal pneumonia that baffled local specialists after extensive gardening. Dr. Kavas at Acibadem Kartal didn't just treat the infection—she identified a rare soil pathogen I'd likely encountered decades earlier during field research. Her treatment protocol felt like a personalized historical investigation of my own medical history.
Our 8-year-old daughter contracted an unusual post-viral neurological complication while we were vacationing in Istanbul from Norway. Dr. Kavas coordinated a pediatric infectious disease team that discovered a rare autoimmune response to a common childhood virus. Her calm explanation to our frightened child in simple Turkish (with translation for us) made the hospital stay feel like a learning adventure rather than a trauma.
I'm a 34-year-old humanitarian aid worker who returned from Central Africa with recurring fevers that defied diagnosis. Dr. Kavas spent hours reviewing my travel maps and activity logs, correlating symptoms with geographic exposures. She identified a co-infection of two tropical diseases that typically don't occur together, creating a hybrid presentation that had confused other doctors.
When my 58-year-old husband developed a mysterious infection after his antique clock restoration hobby led to a rusty gear injury, multiple doctors missed the connection. Dr. Kavas was the first to ask about his hobbies, then cultured unusual metal-loving bacteria from the wound. Her treatment cleared what others had called 'unexplained inflammation' in weeks.
A 72-year-old retired shipyard welder from Tuzla presented with chronic osteonecrosis of the mandible following bisphosphonate therapy for osteoporosis. Dr. Çelebi coordinated with his oncologist to pause medication and performed a novel vascularized fibula graft reconstruction. The patient, who spoke only in maritime metaphors, celebrated his recovery by crafting a miniature wooden dhow which he gifted to the clinic.
An 8-year-old competitive rhythmic gymnast suffered a traumatic avulsion of her maxillary central incisors during a ribbon routine mishap. Dr. Çelebi designed a temporary aesthetic solution using flexible pediatric prosthetics that wouldn't interfere with her training, with plans for definitive implants post-puberty. Her recovery involved learning to smile without self-consciousness for upcoming competitions.
A 34-year-old Syrian refugee and former mosaic artist presented with severe dental erosion from years of involuntary teeth grinding due to PTSD. Treatment involved full-mouth rehabilitation using layered composite resins that Dr. Çelebi subtly tinted to resemble ancient Aleppo stone. The patient found therapeutic value in watching the meticulous layering process, which mirrored her former craft.
A 41-year-old deep-sea saturation diver developed barodontalgia with recurrent periapical abscesses in molars that would flare during decompression cycles. Dr. Çelebi collaborated with hyperbaric medicine specialists to time extractions and implants during the diver's mandatory surface intervals, using titanium alloys tested for extreme pressure compatibility.
My 82-year-old father, who has dementia, developed a sudden, terrifying choking episode while eating. We rushed him to Acıbadem Kartal's ER in a panic. Dr. Şevval was the on-call ENT. In the chaos, her calm was an anchor. She performed an emergency bedside laryngoscopy with incredible gentleness, discovering a lodged piece of soft bread. She removed it without any force, explaining every step to my confused father in a soft, reassuring tone. But she didn't stop there. She spent 30 minutes with us afterward, drawing diagrams to show us safe swallowing techniques and modifying his diet plan. She treated him not just as a medical case, but as a person deserving dignity. Her combination of emergency skill and profound compassion was something I've never witnessed in 40 years of caring for him.
Our 5-year-old daughter had undergone two sets of ear tubes elsewhere, with constant infections returning. We came to Dr. Şevval as a last resort before considering more invasive surgery. Her approach was completely different. Instead of immediately scheduling another procedure, she spent the first appointment on the floor with my daughter, playing with a toy otoscope. She called it 'the spaceship that looks in ears.' She discovered my daughter had significant adenoid hypertrophy that everyone else missed. Her surgery plan was meticulous—adenoidectomy with a third, but differently placed, tube. The follow-up was via a video call where my daughter could show Dr. Şevval her 'brave ear stickers.' It's been 18 months, infection-free. Dr. Şevval didn't just fix ears; she fixed a childhood.
As a 45-year-old teacher, I'd been dismissed by other ENTs for my 'globus sensation'—this constant feeling of a lump in my throat. They said it was just stress. Dr. Şevval listened differently. She asked about my water intake, my classroom humidity, even my posture when I graded papers. Her scoping procedure was the most comfortable I've ever had—she used a thinner pediatric scope through my nose with a numbing spray she warmed in her hands first. She found subtle evidence of silent reflux and early vocal cord strain. Her treatment wasn't just pills; it was a personalized plan: a vocal hygiene protocol, a small humidifier for my desk, and diaphragmatic breathing exercises. She treated the symptom by understanding my entire life context. The lump is gone. She gave me my voice back, professionally and personally.
I was the complex surgery case no one wanted. A recurrent pleomorphic adenoma in my parotid gland, with the facial nerve entangled from a prior surgery abroad. Multiple surgeons declined. Dr. Şevval reviewed my scans for an hour during the consultation. She said, 'The risk is high, but leaving it is higher. We will map the nerve millimeter by millimeter.' Her preparation was military-grade. She used 3D surgical modeling to show me exactly how she would navigate. The 7-hour surgery was a success, with full facial nerve preservation. But what stands out was the 2 AM follow-up. I woke up disoriented, and she was there at my bedside, not just checking the wound, but using a penlight to make me smile and blink, reassuring me in real-time that the nerve was intact. Her technical mastery is world-class, but her commitment—being there at that hour to provide immediate peace of mind—is what makes her truly extraordinary.
As a 72-year-old retired opera singer, I feared my performing days were over when a persistent vocal tremor developed. Dr. Aslan discovered a rare neuromuscular laryngeal condition unrelated to my age. His delicate microsurgery, which he described as 'recalibrating the strings of a precious instrument,' restored my vocal control completely. I sang an aria in his office two months post-op.
My 8-year-old daughter, a competitive swimmer, developed severe recurrent ear infections that resisted all standard treatments. Dr. Aslan identified a unique anatomical variation in her eustachian tubes exacerbated by pool pressure. His custom surgical approach and specialized post-op diving protocol allowed her to return to nationals within a season, infection-free.
During a business trip to Istanbul, I suffered a sudden, catastrophic nasal hemorrhage from a previously undiagnosed vascular anomaly. Rushed to Acıbadem Kartal's ER at 3 AM, Dr. Aslan performed emergency embolization. His calm explanation to my panicked family via video call from the OR, while simultaneously managing the crisis, saved my life and preserved my sense of smell.
As a 45-year-old perfume chemist, my livelihood depended on my olfactory precision. After a mild COVID infection, I developed severe parosmia—everything smelled like rotting chemicals. Dr. Aslan's innovative 'olfactory physical therapy' regimen, combining topical neural treatments and structured scent retraining over six months, restored 95% of my discrimination ability.
Dr. dr Sinem Bostan Kayaoğlu provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.