Patient Experience

Patient experience at Acibadem Kartal Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Pediatric Cardiology, making Acibadem Kartal Hospital a preferred hospital in Istanbul for planned and emergency treatment.
A 41-year-old Ukrainian refugee, non-Turkish speaking,...
Nov 01, 2025
Doctor: M.D. Emel Uçar Hospital: Acibadem Kartal Hospital

A 41-year-old Ukrainian refugee, non-Turkish speaking, presented with cervical lymphadenopathy. Dr. Uçar coordinated with a translator to obtain consent for FNA. Her cytology report identified granulomatous inflammation, and she personally liaised with the microbiology lab to secure tissue for PCR, diagnosing extrapulmonary tuberculosis. This directed specific antimicrobial therapy, with the patient showing improvement in eight weeks.

My family and I are grateful...
Aug 23, 2025
Doctor: Dr. Emre Kisa Hospital: Acibadem Kartal Hospital

My family and I are grateful for the care we received from Dr. dr EMRE KISA. The hospital staff was also very supportive.

Dr. dr EMRE KISA provided exceptional...
Sep 28, 2025
Doctor: Dr. Emre Kisa Hospital: Acibadem Kartal Hospital

Dr. dr EMRE KISA provided exceptional care for my pain management condition. The treatment was personalized and effective.

I was impressed by the professional...
Oct 28, 2025
Doctor: Dr. Emre Kisa Hospital: Acibadem Kartal Hospital

I was impressed by the professional approach at Acibadem Kartal Hospital. Dr. dr EMRE KISA explained everything clearly and made me feel comfortable.

I'm a 72-year-old man who had...
Nov 09, 2025
Doctor: Assoc. Prof. M.D. Emre Karabay Hospital: Acibadem Kartal Hospital

I'm a 72-year-old man who had been living with severe, debilitating prostate issues for years, too afraid of surgery. Dr. Emre Karabay changed everything. He didn't just explain the robotic prostatectomy; he drew diagrams for my wife and me, speaking with a calm, unwavering confidence that melted my anxiety. Post-surgery at Acibadem Kartal, the recovery was miraculously smooth. Now, six months later, I'm gardening again, pain-free. He gave me my retirement back. More than a surgeon, he's a restorer of dignity.

Our 8-year-old son had a complex...
Oct 03, 2025
Doctor: Assoc. Prof. M.D. Emre Karabay Hospital: Acibadem Kartal Hospital

Our 8-year-old son had a complex congenital kidney issue that required delicate surgery. The world felt like it was crumbling until we met Dr. Karabay. He knelt to our son's eye level, called him 'little captain,' and explained the procedure using a stuffed animal. His ability to communicate with a frightened child was as impressive as his surgical skill. The operation was a success, and his follow-up care has been meticulous. We trusted him with our most precious treasure, and he was everything we prayed for.

It was a Saturday night, and...
Nov 10, 2025
Doctor: Assoc. Prof. M.D. Emre Karabay Hospital: Acibadem Kartal Hospital

It was a Saturday night, and I was in excruciating pain from a kidney stone blockage—a full-blown emergency. Dr. Karabay was called in and met me at the hospital with focused urgency. No wasted time, just clear, direct action. He performed a ureteroscopy that same night. The relief was instantaneous. What struck me most was his demeanor: intensely professional under pressure, yet he checked on me personally three times the next day. In a crisis, you want a doctor like him—a cool-headed expert who takes command.

I visited Dr. Karabay for what...
Oct 31, 2025
Doctor: Assoc. Prof. M.D. Emre Karabay Hospital: Acibadem Kartal Hospital

I visited Dr. Karabay for what I thought would be a simple, routine checkup for minor symptoms. Instead of a quick dismissal, he listened intently, ordered specific tests others had overlooked, and diagnosed a very early-stage bladder tumor. His proactive approach likely saved me from major future complications. The subsequent outpatient procedure was seamless. My 'routine' visit turned into a life-saving intervention because of his exceptional diligence and sharp clinical eye. I am eternally grateful for his thoroughness.

My 82-year-old father was admitted after...
Sep 23, 2025
Doctor: Dr. Ersan Şensoy Hospital: Acibadem Kartal Hospital

My 82-year-old father was admitted after a severe sepsis episode following pneumonia. Dr. Şensoy didn't just treat the infection—he treated my father. He explained the delicate balance of organ support in terms we could understand, involving our family in every decision. When my father's kidneys began to fail, Dr. Şensoy coordinated with nephrology for continuous renal replacement therapy while maintaining his sedation at the absolute minimum needed, preserving his dignity. For three weeks, he visited my father's bedside multiple times daily, even adjusting his own schedule to be present during family meetings. My father survived when three other doctors had gently prepared us for the worst. Dr. Şensoy's combination of technical mastery in critical care and profound human compassion is something I've never witnessed in forty years of hospital visits.

Our 9-year-old daughter was transferred to...
Sep 30, 2025
Doctor: Dr. Ersan Şensoy Hospital: Acibadem Kartal Hospital

Our 9-year-old daughter was transferred to Acıbadem Kartal after a near-drowning incident at summer camp. The pediatric ICU was full, so she came under Dr. Şensoy's care in the adult unit. He transformed the space for her—bringing in colorful drawings from his own children's artwork, coordinating with child life specialists, and speaking to her in a calm, story-like manner even when she was sedated. He managed her complex lung injury and secondary ARDS with precision, but what we'll never forget is how he noticed she responded to her grandmother's voice. He arranged for recorded stories to be played hourly, which he believes aided her neurological recovery. She's back to swimming lessons now, and we credit Dr. Şensoy not just for saving her life, but for protecting her spirit during those terrifying days.

I'm a 47-year-old engineer who underwent...
Oct 02, 2025
Doctor: Dr. Ersan Şensoy Hospital: Acibadem Kartal Hospital

I'm a 47-year-old engineer who underwent elective aortic valve replacement. What was supposed to be routine turned complex when I developed unexplained postoperative cardiogenic shock in the ICU. Dr. Şensoy approached my case like a detective solving an engineering puzzle. Instead of following standard protocols, he ordered specific echocardiograms that revealed a rare mechanical complication missed by initial imaging. His decision to use a particular combination of inotropes and afterload reduction, rather than immediately returning me to surgery, prevented additional trauma. He explained fluid dynamics using engineering analogies I actually understood. What impressed me most was his systematic documentation—every parameter, every adjustment was tracked in real-time on his tablet, creating a data-driven narrative of my recovery. His methodical brilliance turned a potential catastrophe into a controlled recovery.

My husband, a 58-year-old restaurant owner,...
Sep 12, 2025
Doctor: Dr. Ersan Şensoy Hospital: Acibadem Kartal Hospital

My husband, a 58-year-old restaurant owner, was admitted through the ER with acute pancreatitis that rapidly progressed to multiple organ failure. Dr. Şensoy managed what he called 'the perfect storm'—pancreatic necrosis, respiratory failure, and septic shock—with what appeared to be simultaneous calm and urgency. He implemented a novel nutrition protocol through jejunal feeding while managing aggressive fluid resuscitation, a balance few could maintain. During the worst night, when my husband's oxygen levels plummeted, Dr. Şensoy personally stayed at the bedside for eight hours, manually adjusting ventilator settings minute-by-minute rather than relying on standard modes. He also recognized the psychological toll on me, the spouse, connecting me with a support group for critical care families. His ability to navigate extreme medical complexity while never losing sight of the human beings involved—both patient and family—is nothing short of extraordinary.

My 8-year-old son, Leo, developed sudden,...
Nov 11, 2025
Doctor: Assoc. Prof. M.D. Esma Kobak Tur Hospital: Acibadem Kartal Hospital

My 8-year-old son, Leo, developed sudden, unexplained tics and anxiety. Other doctors dismissed it as 'just a phase.' Dr. Esma Kobak Tur was the first to truly listen. She spent over an hour with us, observing him play, and asked about recent illnesses. She suspected PANDAS, a condition I'd never heard of. Her calm, investigative approach was a revelation. She ordered specific tests and started a targeted treatment plan at Acibadem Kartal. Within weeks, the tics subsided. She didn't just treat a symptom; she solved a mystery that was stealing my child's childhood. We are forever grateful.

As a 72-year-old with Parkinson's, I...
Aug 01, 2025
Doctor: Assoc. Prof. M.D. Esma Kobak Tur Hospital: Acibadem Kartal Hospital

As a 72-year-old with Parkinson's, I feared my shuffling gait and tremors meant the end of my independence. My routine follow-up with Dr. Tur was transformative. She didn't just adjust my medication; she had me walk down the corridor, observed my posture, and then proposed a focused ultrasound thalamotomy. She explained the complex procedure at Acibadem Kartal with such clarity, using simple analogies. Post-surgery, the tremor in my left hand is gone. I can hold a cup of tea without spilling it. Dr. Tur gave me back a simple dignity I thought was lost. Her blend of cutting-edge science and profound human understanding is rare.

I was rushed to Acibadem Kartal's...
Jul 23, 2025
Doctor: Assoc. Prof. M.D. Esma Kobak Tur Hospital: Acibadem Kartal Hospital

I was rushed to Acibadem Kartal's ER at 3 AM with a thunderclap headache—the worst pain of my life. Dr. Esma Kobak Tur was the on-call neurologist. Her demeanor was immediately commanding yet focused. While the ER was chaotic, she was a pillar of calm precision. She suspected a cerebellar hemorrhage and ordered an urgent MRI without a second's delay. Her direct communication with the neurosurgeon saved critical minutes. I remember her saying, 'We are moving now,' and that decisiveness saved my life. This wasn't a consultation; it was a rescue mission executed with flawless expertise.

For years, I managed my migraines...
Nov 26, 2025
Doctor: Assoc. Prof. M.D. Esma Kobak Tur Hospital: Acibadem Kartal Hospital

For years, I managed my migraines with over-the-counter pills until the auras became disruptive. I saw Dr. Tur for what I thought would be a simple checkup. She reviewed my 'headache diary' and asked unexpected questions about my sleep patterns, diet, and even the lighting in my office. She diagnosed me with chronic migraine with brainstem aura and proposed a tailored plan involving preventive medication, lifestyle tweaks, and scheduled nerve block injections. The holistic strategy was a game-changer. My migraine days have reduced by 80%. Dr. Tur treats the patient, not just the chart, and she empowered me to take control of my own neurology.

Dr. dr Funda Kılıç provided exceptional...
Oct 15, 2025
Doctor: Dr. Funda Kılıç Hospital: Acibadem Kartal Hospital

Dr. dr Funda Kılıç provided exceptional care for my pathology condition. The treatment was personalized and effective.

I was impressed by the professional...
Oct 30, 2025
Doctor: Dr. Funda Kılıç Hospital: Acibadem Kartal Hospital

I was impressed by the professional approach at Acibadem Kartal Hospital. Dr. dr Funda Kılıç explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Sep 07, 2025
Doctor: Dr. Fuad Jafarov Hospital: Acibadem Kartal Hospital

The recovery process was smooth thanks to Dr. dr Fuad Jafarov's expertise. Highly recommend for gastroenterology treatment.

The recovery process was smooth thanks...
Oct 06, 2025
Doctor: Assoc. Prof. M.D. Murat Yassa Hospital: Acibadem Kartal Hospital

The recovery process was smooth thanks to Dr. dr Murat Yassa's expertise. Highly recommend for obstetrics and gynaecology treatment.

Next

Know More

Icon
Location

VO-284, Eldeco Centre 110017