Patient Experience

Patient experience at Acibadem Kartal Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Pediatric Cardiology, making Acibadem Kartal Hospital a preferred hospital in Istanbul for planned and emergency treatment.
As a 42-year-old marathon runner, my...
Sep 26, 2025
Doctor: Prof. M.D. Murat Turfan Hospital: Acibadem Kartal Hospital

As a 42-year-old marathon runner, my 'routine checkup' with Dr. Turfan after a minor dizzy spell turned into a lifesaving intervention. While my ECG was normal, he was concerned by a subtle asymmetry in my pulse. He insisted on a cardiac MRI 'just to be thorough,' against my protests that I was fine. It revealed a silent, dissecting aortic aneurysm—a ticking time bomb. His calm, decisive manner during the emergency endovascular stent graft procedure was incredible. He later explained it to me using running analogies about 'course corrections.' I didn't have a routine checkup; I had a guardian angel in a white coat.

My 91-year-old grandmother, Ayşe, was dismissed...
Aug 11, 2025
Doctor: Prof. M.D. Murat Turfan Hospital: Acibadem Kartal Hospital

My 91-year-old grandmother, Ayşe, was dismissed by others due to her age and 'frailty' when she presented with severe aortic stenosis. Dr. Turfan refused to write her off. He spent an hour just talking to her about her life, her garden, her will to live. He pioneered a tailored, ultra-minimalist TAVI procedure for her, considering her specific anatomy and bone density. The surgery lasted under an hour. The next day, she was sitting up, complaining about the hospital tea. Her energy now is better than a decade ago. Dr. Turfan doesn't see an elderly patient; he sees a human being with a full life still to live.

I was the complex surgery' case...
Jul 30, 2025
Doctor: Prof. M.D. Murat Turfan Hospital: Acibadem Kartal Hospital

I was the 'complex surgery' case no one wanted—a failed mitral valve repair from another hospital, complicated by a rare infection and ventricular aneurysm. My file was a nightmare. Dr. Turfan's approach was methodical and artistic. He created a 3D-printed model of my heart to plan the salvage operation, explaining each step to me like a master architect. The 7-hour surgery was a complete reconstruction. During follow-up, his focus wasn't just on echocardiograms; it was on my anxiety, my sleep, my return to teaching. He managed not just the organ, but the profound psychological trauma of medical failure. He is a sculptor of hearts and a healer of spirits.

My 82-year-old father, Ahmet, was admitted...
Aug 19, 2025
Doctor: M.D. Mustafa Özbayrak Hospital: Acibadem Kartal Hospital

My 82-year-old father, Ahmet, was admitted to Acibadem Kartal with severe abdominal pain and confusion. Dr. Özbayrak was called in late at night for an emergency CT scan. What struck me wasn't just his technical skill—it was how he knelt by my father's gurney, speaking slowly and clearly to explain what he was doing, despite Papa's dementia. He found a rare mesenteric ischemia that three other radiologists had missed on previous scans at different hospitals. His detailed report to the surgical team included hand-drawn diagrams of the vascular compromise. The vascular surgeon later told us Dr. Özbayrak's precise localization of the ischemic segment saved precious bowel tissue. Two weeks later, Dr. Özbayrak personally reviewed the follow-up angiogram with us on his tablet, showing how blood flow had been restored. He treats patients, not just images.

Our 7-year-old daughter, Elif, needed an...
Aug 06, 2025
Doctor: M.D. Mustafa Özbayrak Hospital: Acibadem Kartal Hospital

Our 7-year-old daughter, Elif, needed an MRI for persistent headaches. She was terrified of enclosed spaces. Dr. Özbayrak didn't just order the scan—he met us in the pediatric wing first. He showed her the machine on his phone, let her hold the 'panic button,' and promised to talk to her through the whole process. During the scan, he narrated a story about a spaceship adventure, his voice calm over the intercom. When he found a small but concerning arachnoid cyst, he didn't just send a report. He sat with my husband and me with a 3D reconstruction of her brain, explaining exactly what it was, why it likely wasn't causing the headaches, and what monitoring would involve. He gave us his direct line for 'any silly questions.' His combination of pediatric sensitivity and neurosurgical-level neuroradiology expertise is extraordinary.

I'm a 45-year-old architect with no...
Nov 02, 2025
Doctor: M.D. Mustafa Özbayrak Hospital: Acibadem Kartal Hospital

I'm a 45-year-old architect with no significant health history. My routine executive check-up at Acibadem Kartal included a low-dose CT scan for lung screening, recommended due to my former smoking. Dr. Özbayrak identified a 4mm ground-glass opacity. Instead of a standard 'follow-up in 12 months' note, he created a personalized risk analysis based on my age, pack-year history, and the lesion's specific morphology. He presented me with three clear options: active surveillance with precise intervals, a PET-CT for further characterization, or a non-surgical biopsy. He used architectural analogies I understood ('This isn't a load-bearing wall, but we should monitor the foundation'). I chose surveillance. His follow-up protocol isn't generic; he adjusts intervals based on minute changes. Two years later, the nodule remains stable. He turned a terrifying 'maybe' into a manageable plan I control.

Following a complex Whipple procedure for...
Jul 19, 2025
Doctor: M.D. Mustafa Özbayrak Hospital: Acibadem Kartal Hospital

Following a complex Whipple procedure for pancreatic cancer at another hospital, my mother's postoperative course was chaotic with suspected leaks. We sought a second opinion at Acibadem Kartal. Dr. Özbayrak reviewed the stack of previous CTs, but insisted on performing a contrast study himself with specific, timed phases he designed. He discovered not a simple leak, but a fistulous tract communicating with a disconnected remnant pancreatic duct—a nuance missed before. He didn't stop at the diagnosis. He coordinated a video conference with our surgeon, interventional radiologist, and gastroenterologist, using his dynamic scan images as a roadmap. He proposed a hybrid approach: IR drainage followed by endoscopic therapy. His role transcended diagnostics; he became the quarterback of her care plan. Six months later, she's back at her pottery wheel. Dr. Özbayrak doesn't just read scans; he solves clinical puzzles.

Dr. dr Mustafa Tolga Ünsür provided...
Jul 27, 2025
Doctor: M.D. Mustafa Tolga Ünsür Hospital: Acibadem Kartal Hospital

Dr. dr Mustafa Tolga Ünsür provided exceptional care for my pediatrics condition. The treatment was personalized and effective.

I was impressed by the professional...
Nov 25, 2025
Doctor: M.D. Mustafa Tolga Ünsür Hospital: Acibadem Kartal Hospital

I was impressed by the professional approach at Acibadem Kartal Hospital. Dr. dr Mustafa Tolga Ünsür explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Sep 21, 2025
Doctor: M.D. Mustafa Tolga Ünsür Hospital: Acibadem Kartal Hospital

The recovery process was smooth thanks to Dr. dr Mustafa Tolga Ünsür's expertise. Highly recommend for pediatrics treatment.

My family and I are grateful...
Aug 28, 2025
Doctor: M.D. Mustafa Tolga Ünsür Hospital: Acibadem Kartal Hospital

My family and I are grateful for the care we received from Dr. dr Mustafa Tolga Ünsür. The hospital staff was also very supportive.

Dr. dr Necdet Sağlam provided exceptional...
Nov 27, 2025
Doctor: Prof. M.D. Necdet Sağlam Hospital: Acibadem Kartal Hospital

Dr. dr Necdet Sağlam provided exceptional care for my orthopedics condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 23, 2025
Doctor: Prof. M.D. Necdet Sağlam Hospital: Acibadem Kartal Hospital

I was impressed by the professional approach at Acibadem Kartal Hospital. Dr. dr Necdet Sağlam explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Aug 10, 2025
Doctor: Prof. M.D. Necdet Sağlam Hospital: Acibadem Kartal Hospital

The recovery process was smooth thanks to Dr. dr Necdet Sağlam's expertise. Highly recommend for orthopedics treatment.

My family and I are grateful...
Nov 11, 2025
Doctor: Prof. M.D. Necdet Sağlam Hospital: Acibadem Kartal Hospital

My family and I are grateful for the care we received from Dr. dr Necdet Sağlam. The hospital staff was also very supportive.

A 19-year-old university student and competitive...
Dec 13, 2025
Doctor: M.D. Ömer Hersek Hospital: Acibadem Kartal Hospital

A 19-year-old university student and competitive chess player presented with episodic syncope during tournaments. Dr. Hersek identified a vasovagal response triggered by extreme mental concentration and dehydration, creating a unique hydration and breathing protocol that allowed the patient to continue competing at elite levels.

A 28-year-old competitive freediver from the...
Sep 02, 2025
Doctor: M.D. Ömer Hersek Hospital: Acibadem Kartal Hospital

A 28-year-old competitive freediver from the Black Sea coast presented with recurrent episodes of confusion and headache after deep dives. Dr. Hersek discovered an unusual patent foramen ovale that only manifested symptoms under extreme pressure changes, coordinating with cardiology to develop a conservative management plan allowing the patient to continue her profession with modified dive protocols.

A 72-year-old retired calligraphy master presented...
Sep 04, 2025
Doctor: M.D. Ömer Hersek Hospital: Acibadem Kartal Hospital

A 72-year-old retired calligraphy master presented with progressive weakness and unintentional 15kg weight loss over six months. Extensive testing revealed paraneoplastic syndrome secondary to an occult thymoma, which Dr. Hersek identified through persistent investigation when initial cancer screenings were negative. Treatment of the thymoma reversed the neurological symptoms.

A 34-year-old software engineer working on...
Nov 02, 2025
Doctor: M.D. Ömer Hersek Hospital: Acibadem Kartal Hospital

A 34-year-old software engineer working on blockchain technology developed a mysterious cyclical fever pattern that correlated precisely with his cryptocurrency mining schedule. Dr. Hersek diagnosed a rare hypersensitivity to electromagnetic fields from his specialized hardware, requiring environmental modifications rather than pharmaceutical intervention.

I was in a serious motorcycle...
Sep 22, 2025
Doctor: M.D. Ömercan Yağız Öksüz Hospital: Acibadem Kartal Hospital

I was in a serious motorcycle accident that left my lower jaw shattered. The emergency team at Acibadem Kartal stabilized me, but the reconstruction seemed impossible. Dr. Ömercan Yağız Öksüz was a calm presence in the storm. He explained the complex, multi-stage surgery using 3D-printed guides and microvascular techniques with such clarity. He didn't just fix the bone; he restored the contour of my face. A year later, I have full function and barely visible scars. This wasn't just surgery; it was architectural restoration of a human face. My gratitude is beyond words.

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VO-284, Eldeco Centre 110017