Patient Experience
I arrived at Acibadem Kozyatagi's emergency department at 2 AM with acute trigeminal neuralgia—the 'suicide disease' pain. Standard protocols weren't working. Dr. Karakaya was called in and performed an emergency sphenopalatine ganglion block at my bedside. What amazed me wasn't just the immediate relief (though that was miraculous), but how she explained every sensation I'd experience during the procedure. Three days later, she had already arranged a multidisciplinary plan involving neurology and psychiatry for long-term management. Her emergency intervention wasn't a one-time fix but the first step in a comprehensive strategy.
As a 78-year-old with advanced osteoporosis and multiple vertebral fractures, I expected to live with pain. My previous doctor said 'this is just aging.' Dr. Karakaya refused that narrative. She designed a hybrid approach: kyphoplasty for the worst fractures combined with a gentle vertebral augmentation technique she modified for fragile bones. But her real innovation was the 'pain pacing' schedule she created with my caregiver—alternating activity types to prevent flare-ups. At my follow-up yesterday, she adjusted my plan based on my gardening goals, not just my scans. She treats me as a person who gardens, not just a spine with cracks.
Dr. dr Neval Yurttutan Uyar provided exceptional care for my pathology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Kozyatagi Hospital. Dr. dr Nevin Sarıgüzel explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Nevin Sarıgüzel's expertise. Highly recommend for infectious disease treatment.
My family and I are grateful for the care we received from Dr. dr Nevin Sarıgüzel. The hospital staff was also very supportive.
As a 72-year-old retired teacher with severe osteoarthritis in both knees, I had lost hope of walking without pain. Dr. Oğuz Durakbaşa didn't just see me as another elderly patient; he spent an hour explaining the biomechanics of knee replacement using a 3D model of my own scans from Acibadem Kozyatagi. His approach was revolutionary—he coordinated with my cardiologist to create a hybrid recovery plan that included aquatic therapy in the hospital's rehabilitation pool. Six months post-bilateral surgery, I'm not just walking—I'm gardening again. He treated my age as an advantage, not a limitation.
Our 8-year-old son fractured his elbow in a playground fall, and the emergency room was chaotic. When Dr. Durakbaşa arrived, he immediately knelt to eye level with our crying child and explained the procedure using a stuffed animal's 'arm.' At Acibadem Kozyatagi, he performed a closed reduction with such precision that avoided surgery entirely. What amazed us was his follow-up: he scheduled video calls to check the cast's condition and sent animated videos about bone healing. The fracture healed perfectly, and our son now wants to be an orthopedist—'like the doctor who talks to kids.'
I'm a professional marathon runner who developed a mysterious stress fracture in my tibia that wouldn't heal after 9 months. Multiple specialists gave conflicting advice. Dr. Durakbaşa approached it like a detective—ordering specialized MRI sequences at Acibadem Kozyatagi that revealed a rare vascular insufficiency. Instead of standard treatment, he designed a novel protocol combining extracorporeal shockwave therapy with targeted nutrient optimization. He even consulted with my nutritionist and trainer. Three months later, I'm back to running pain-free. He doesn't just treat bones; he treats the entire biomechanical system.
After a motorcycle accident left me with a complex pelvic fracture and hip dislocation, I was told I might never walk normally again. Dr. Durakbaşa's emergency intervention at Acibadem Kozyatagi was extraordinary—he performed a multi-stage surgery over 8 hours, reconstructing my pelvis using patient-specific 3D-printed guides. His post-op care was equally remarkable: daily bedside visits where he'd adjust my traction himself and explain each step using tablet animations. At my 1-year follow-up, I'm walking without a limp and recently completed a 5K walk. He saved my mobility with both technical mastery and relentless compassion.
The recovery process was smooth thanks to Dr. dr Özge Ceren Şeker's expertise. Highly recommend for dental surgery treatment.
Our 92-year-old grandmother, who has been caring for her orphaned great-grandson since his parents' accident, was terrified when little Ali developed a mysterious high fever that wouldn't break. Most pediatricians dismissed us, saying they only treat children. Dr. Oya Duran not only accepted our unusual case but spent three hours reviewing Ali's medical history and our grandmother's observations. She discovered a rare pediatric infection that mimics senior illnesses. Her cross-generational approach saved Ali and gave our family peace. At Acibadem Kozyatagi, she created a treatment plan involving both their pediatric and geriatric departments—something we've never seen before.
During our routine checkup for our 8-month-old's ear infection, Dr. Duran noticed subtle asymmetrical movements in his left hand that 4 other doctors had missed over months. She immediately ordered specialized neurological imaging instead of just prescribing antibiotics. This led to the early diagnosis of a benign but complex neural pathway irregularity that could have affected motor development. Her follow-up protocol involves monthly play-based assessments where she observes him with specific toys in her office, documenting progress in a colorful journal he now calls his 'superhero training book.' The way she turns medical monitoring into child's play is extraordinary.
We rushed to Acibadem's ER at midnight when our 6-year-old daughter swallowed a rare-earth magnet from her brother's science kit. The on-call surgeon recommended immediate invasive procedures. Dr. Duran, who happened to be reviewing charts, intervened after remembering a recent pediatric gastroenterology conference. She proposed a novel non-surgical approach using sequential guided imaging and specially timed fluid management to safely pass the magnet. She stayed with us for 14 hours straight, singing Turkish lullabies to calm our daughter while monitoring each millimeter of progress. The magnet passed naturally at 6 AM—her innovative thinking prevented major surgery.
As parents of a transgender teenager beginning medical transition, we faced rejection from multiple pediatricians. Dr. Duran created a unique multidisciplinary care model at Acibadem Kozyatagi, coordinating with endocrinology, mental health, and our child's school. During our first visit, she had already researched age-appropriate Turkish resources and modified growth charts for our child's specific needs. Her follow-up visits include 'coffee chats' where she speaks directly with our teen about bodily autonomy using anatomical models they can manipulate themselves. She documented everything in both medical charts and a separate empowerment journal that tracks our child's emotional milestones alongside physical ones.
My family and I are grateful for the care we received from Dr. dr Özge Ceren Şeker. The hospital staff was also very supportive.
As a 78-year-old retired maritime historian, my complex medication regimen for atrial fibrillation, hypertension, and early-stage kidney disease had become a dangerous web of side effects. Dr. İnal didn't just adjust prescriptions; he spent three hours mapping my entire medical history onto a timeline, identifying a crucial interaction between a new antibiotic and my blood thinner that three previous doctors had missed. His holistic review felt like detective work that saved me from a potential stroke.
Our 16-year-old daughter, a competitive fencer, began experiencing extreme fatigue and joint pain that baffled sports physicians. Dr. İnal suspected something beyond overtraining and ordered a specific panel for autoimmune markers that revealed a rare presentation of juvenile dermatomyositis. His coordination with pediatric rheumatologists at Acıbadem created a treatment plan allowing her to return to training within months—a diagnosis everyone else had overlooked.
During a business trip from Oslo, I developed severe abdominal pain and was rushed to Acıbadem Kozyatağı. Dr. İnal, noticing my Norwegian medical records mentioned 'recurrent gastritis,' questioned the diagnosis entirely. Through meticulous examination and ultrasound, he identified gallstone pancreatitis requiring immediate intervention. His ability to connect disparate symptoms across language barriers prevented what could have become a life-threatening situation far from home.
My 42-year-old wife, a ceramic artist, had been dismissed by multiple doctors for 'stress-related symptoms' including weight loss, night sweats, and persistent cough. Dr. İnal listened to her description of clay dust exposure in her studio and ordered targeted tests revealing hypersensitivity pneumonitis—an environmental lung disease. His recognition of occupational health connections changed both her treatment and her studio ventilation practices.