Patient Experience

Patient experience at Acibadem Kozyatagi Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, making Acibadem Kozyatagi Hospital a preferred hospital in Istanbul for planned and emergency treatment.
When our 3-day-old newborn, Elif, turned...
Aug 18, 2025
Doctor: Prof. M.D. Gül Sağın Saylam Hospital: Acibadem Kozyatagi Hospital

When our 3-day-old newborn, Elif, turned blue during feeding, our world shattered. Rushed to Acıbadem Kozyatağı's ER in the middle of the night, we were met by Dr. Gül Sağın Saylam, who had been called in urgently. She diagnosed a critical coarctation of the aorta within minutes using bedside echocardiography. What followed was a blur, but her calm, directive presence was our anchor. She didn't just talk to us; she knelt to our eye level, used a stuffed bear to show where the 'narrow path' was in Elif's heart, and held my hand while explaining the emergency surgery. She followed Elif into the OR to guide the surgical team. Two years later, at a follow-up, Elif ran into her clinic room. Dr. Saylam remembered the exact weight Elif was at diagnosis. She doesn't just treat hearts; she mends families.

As expats from Germany, we sought...
Nov 09, 2025
Doctor: Prof. M.D. Gül Sağın Saylam Hospital: Acibadem Kozyatagi Hospital

As expats from Germany, we sought a second opinion for our 8-year-old son Leo's complex arrhythmia. His case file was thick. Dr. Saylam spent our first 90-minute consultation not looking at the file, but at Leo. She asked him about his football dreams, then used a 3D heart model on her tablet to let him 'drive' through his own cardiac conduction system. She identified a subtle accessory pathway others had missed and proposed a tailored catheter ablation plan. Her approach was a fusion of profound science and profound humanity. The procedure was a success. Her follow-up protocol included video calls where Leo could show her his football medals. She didn't just fix a circuit; she restored a childhood.

Our 14-year-old daughter, Zeynep, a competitive...
Oct 06, 2025
Doctor: Prof. M.D. Gül Sağın Saylam Hospital: Acibadem Kozyatagi Hospital

Our 14-year-old daughter, Zeynep, a competitive swimmer, was disqualified during a pre-season cardiac screening due to 'borderline' ECG readings. Multiple doctors gave vague, worrying advice. Dr. Saylam conducted the most comprehensive assessment we've ever seen: a stress echocardiogram, a 48-hour Holter monitor worn during swim practice, and a genetic consultation. She concluded Zeynep had a benign, athlete's heart variant. But she didn't stop there. She drafted a detailed 'Sports Cardiology Clearance' letter for the federation, explaining the science in layman's terms, and held a conference call with Zeynep's coach. Her verdict: 'Your heart is strong. Go break records.' The relief was tidal. She protects healthy hearts with the same vigor she uses to repair sick ones.

After my paragliding accident in Antalya...
Oct 09, 2025
Doctor: Dr. Gülçin Selen Akgün Hospital: Acibadem Kozyatagi Hospital

After my paragliding accident in Antalya left me with a complex brachial plexus injury, I was told I might never regain full arm function. Dr. Akgün didn't just see a damaged nerve network; she saw a puzzle to solve. Her approach was unlike anything I'd experienced—combining targeted neural gliding exercises with what she called 'sensory re-education' using textured objects. At Acibadem Kozyatagi, she coordinated with neurologists to create a hybrid therapy plan. Eight months later, I can write my name again. Her method wasn't about brute-force rehabilitation; it was about rewiring possibility.

My 4-year-old daughter Lara developed a...
Nov 30, 2025
Doctor: Dr. Gülçin Selen Akgün Hospital: Acibadem Kozyatagi Hospital

My 4-year-old daughter Lara developed a mysterious limp that baffled three pediatricians. Dr. Akgün spent 45 minutes just observing how Lara played with toys in her office—how she reached, sat, and transitioned. She diagnosed developmental dysplasia that had been missed, not through forceful examination, but through what she termed 'play-based assessment.' Her treatment involved colorful, animal-shaped orthotics and parent-child aquatic therapy sessions she designed herself. She spoke to Lara about her 'superhero legs' needing special training. We didn't just visit a doctor; we found a healer who speaks the language of childhood.

As a 78-year-old with advanced Parkinson's,...
Nov 11, 2025
Doctor: Dr. Gülçin Selen Akgün Hospital: Acibadem Kozyatagi Hospital

As a 78-year-old with advanced Parkinson's, my world had shrunk to my armchair. Dr. Akgün's first question was, 'What do you miss most?' I said, 'Feeding the seagulls by the Bosphorus.' She built my entire rehabilitation around that goal. Instead of standard exercises, we practiced standing balance with a bag of breadcrumbs, worked on arm coordination with throwing motions, and used rhythmic auditory cues from traditional Turkish music she played in her sessions. She even coordinated with the hospital to do a waterfront therapy session. Last week, I fed the birds again. She treats the person, not just the disease.

I arrived at Acibadem Kozyatagi as...
Oct 26, 2025
Doctor: Dr. Gülçin Selen Akgün Hospital: Acibadem Kozyatagi Hospital

I arrived at Acibadem Kozyatagi as an emergency referral after a botched lumbar injection elsewhere left me with cauda equina symptoms. Dr. Akgün managed my case with terrifying calmness and surgical precision—immediately ordering specific MRI sequences other doctors hadn't considered, then designing a nerve decompression protocol that avoided another invasive procedure. What stood out was her 'mapping' technique: she created a daily symptom chart tracking even subtle changes in sensation I wouldn't have noticed. Her follow-up was relentless; she called me herself twice weekly to adjust medications. She didn't just fix a medical error; she restored my trust in medicine entirely.

As a 72-year-old with recurrent kidney...
Oct 01, 2025
Doctor: Prof. M.D. Hakan Özveri Hospital: Acibadem Kozyatagi Hospital

As a 72-year-old with recurrent kidney stones, I'd seen several urologists who just prescribed painkillers. Dr. Özveri was different. At Acibadem Kozyatagi, he spent an hour explaining how my gout medication was contributing to the stones. He designed a personalized hydration and diet plan, and performed a precise laser lithotripsy. Six months later, not a single episode. He treats the cause, not just the symptoms. His patience with elderly patients is remarkable.

Our 8-year-old son developed sudden, severe...
Aug 06, 2025
Doctor: Prof. M.D. Hakan Özveri Hospital: Acibadem Kozyatagi Hospital

Our 8-year-old son developed sudden, severe abdominal pain. The ER suspected appendicitis, but Dr. Özveri, consulted urgently, suspected a rare ureteropelvic junction obstruction. He calmly explained the complex anatomy to us terrified parents using simple drawings. His surgery at Acibadem was minimally invasive—just three tiny incisions. Our boy was playing the next day. Dr. Özveri has a magical way with children; he even showed my son the camera images from the procedure, turning fear into fascination.

What I thought was a routine...
Nov 17, 2025
Doctor: Prof. M.D. Hakan Özveri Hospital: Acibadem Kozyatagi Hospital

What I thought was a routine checkup for mild prostate enlargement turned into a life-saving intervention. Dr. Özveri's meticulous digital exam detected an irregularity others had missed. He didn't alarm me but insisted on an immediate, advanced MRI fusion biopsy at the hospital. It revealed early, aggressive cancer. His robotic prostatectomy was flawless—I was continent within weeks and my PSA is now undetectable. His ability to pivot from routine to critical care without panic is extraordinary.

I arrived at Acibadem Kozyatagi as...
Dec 14, 2025
Doctor: Prof. M.D. Hakan Özveri Hospital: Acibadem Kozyatagi Hospital

I arrived at Acibadem Kozyatagi as an emergency transfer with a staghorn calculus completely blocking my right kidney—a 'silent destroyer.' Previous doctors had avoided surgery due to complexity. Dr. Özveri pioneered a combined approach: percutaneous nephrolithotomy followed by flexible ureteroscopy. The 4-hour surgery felt like a military operation, perfectly planned. His follow-up protocol was rigorous—weekly calls, detailed imaging reviews. He saved my kidney function. This wasn't just treatment; it was architectural reconstruction of my urinary system.

A 28-year-old professional freediver from the...
Dec 15, 2025
Doctor: Dr. Hamdi Kandemir Hospital: Acibadem Kozyatagi Hospital

A 28-year-old professional freediver from the Aegean coast presented with persistent barotrauma-induced shoulder pain and limited range of motion after a deep dive incident. Dr. Kandemir developed a novel aquatic rehabilitation protocol combining hyperbaric chamber sessions with specific proprioceptive exercises in the hospital's therapy pool, enabling the patient to return to competitive diving within four months.

A 72-year-old retired calligraphy master with...
Sep 23, 2025
Doctor: Dr. Hamdi Kandemir Hospital: Acibadem Kozyatagi Hospital

A 72-year-old retired calligraphy master with severe Parkinson's disease tremors sought help for maintaining his art. Dr. Kandemir designed a customized vibration therapy and weighted utensil system combined with mindfulness-based movement retraining, allowing the patient to complete his final commissioned piece for a museum collection.

A 16-year-old nationally ranked e-sports athlete...
Aug 25, 2025
Doctor: Dr. Hamdi Kandemir Hospital: Acibadem Kozyatagi Hospital

A 16-year-old nationally ranked e-sports athlete presented with debilitating repetitive strain injuries in both wrists and cervical radiculopathy from marathon gaming sessions. Treatment involved a revolutionary combination of myofascial release techniques, ergonomic workstation redesign, and scheduled 'micro-movement' breaks calibrated to tournament schedules, resulting in championship qualification without pain.

A 45-year-old Syrian refugee and former...
Aug 29, 2025
Doctor: Dr. Hamdi Kandemir Hospital: Acibadem Kozyatagi Hospital

A 45-year-old Syrian refugee and former carpenter with complex regional pain syndrome following a war injury arrived with minimal Turkish language skills. Dr. Kandemir utilized visual pain scales and gesture-based communication to implement graded motor imagery and mirror therapy, achieving 70% pain reduction and enabling basic woodworking for therapeutic income generation.

I was impressed by the professional...
Dec 16, 2025
Doctor: Assoc. Prof. M.D. Hande Şenem Deveci Hospital: Acibadem Kozyatagi Hospital

I was impressed by the professional approach at Acibadem Kozyatagi Hospital. Dr. dr Hande Şenem Deveci explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Jul 19, 2025
Doctor: Assoc. Prof. M.D. Hande Şenem Deveci Hospital: Acibadem Kozyatagi Hospital

The recovery process was smooth thanks to Dr. dr Hande Şenem Deveci's expertise. Highly recommend for ent treatment.

My family and I are grateful...
Dec 07, 2025
Doctor: Assoc. Prof. M.D. Hande Şenem Deveci Hospital: Acibadem Kozyatagi Hospital

My family and I are grateful for the care we received from Dr. dr Hande Şenem Deveci. The hospital staff was also very supportive.

As a 68-year-old retired botanist, I...
Oct 11, 2025
Doctor: Prof. M.D. Ikbal Esen AydingöZ Hospital: Acibadem Kozyatagi Hospital

As a 68-year-old retired botanist, I developed a persistent, scaly rash on my hands after experimenting with rare Balkan lichens. Dr. Aydingoğz didn't just treat the contact dermatitis; she collaborated with a mycologist to identify the exact irritant species, then designed a protective hand-care protocol that allowed me to continue my research safely. Her interdisciplinary approach was extraordinary.

Dr. dr Hande Şenem Deveci provided...
Sep 26, 2025
Doctor: Assoc. Prof. M.D. Hande Şenem Deveci Hospital: Acibadem Kozyatagi Hospital

Dr. dr Hande Şenem Deveci provided exceptional care for my ent condition. The treatment was personalized and effective.

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Location

VO-284, Eldeco Centre 110017