Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
A 72-year-old retired ship captain from...
Dec 05, 2025
Doctor: M.D. Yilmaz Kılıç Hospital: Acibadem Maslak Hospital

A 72-year-old retired ship captain from Izmir presented with progressive hand tremors that prevented him from building his intricate model ships. Dr. Kılıç diagnosed essential tremor and performed focused ultrasound thalamotomy, a non-invasive procedure. The patient regained fine motor control and sent Dr. Kılıç a miniature replica of his first command vessel as thanks.

An 8-year-old Syrian refugee girl with...
Jul 31, 2025
Doctor: M.D. Yilmaz Kılıç Hospital: Acibadem Maslak Hospital

An 8-year-old Syrian refugee girl with a complex congenital skull base defect developed recurrent meningitis. Her family had limited resources and spoke only Arabic. Dr. Kılıç coordinated with hospital administration for pro bono care and used 3D-printed models to plan an endoscopic endonasal repair. The surgery was successful, and the hospital's charity foundation provided post-operative support.

A 34-year-old competitive freediver from Antalya...
Sep 21, 2025
Doctor: M.D. Yilmaz Kılıç Hospital: Acibadem Maslak Hospital

A 34-year-old competitive freediver from Antalya experienced transient neurological deficits after deep dives. Imaging revealed a patent foramen ovale with paradoxical emboli. Dr. Kılıç collaborated with cardiology to perform a combined neuroendovascular and cardiac procedure. The patient returned to competitive diving six months later with new depth records.

A 58-year-old novelist with treatment-resistant trigeminal...
Jul 18, 2025
Doctor: M.D. Yilmaz Kılıç Hospital: Acibadem Maslak Hospital

A 58-year-old novelist with treatment-resistant trigeminal neuralgia had abandoned writing due to pain. Multiple medications failed. Dr. Kılıç performed microvascular decompression, discovering an aberrant arterial loop compressing the nerve. The patient's pain resolved completely, and she dedicated her next novel to the surgical team.

My 4-year-old daughter, Elif, developed sudden,...
Nov 02, 2025
Doctor: Dr. Zeynep Gence Hospital: Acibadem Maslak Hospital

My 4-year-old daughter, Elif, developed sudden, severe hearing loss after a viral infection. We were terrified. Dr. Gence was our third opinion, and she was the first to truly listen. Instead of jumping to surgery, she proposed a novel, minimally invasive steroid perfusion therapy she'd been researching. She explained everything with drawings to Elif, making her laugh. The treatment worked. Elif's hearing returned to 95% within weeks. Dr. Gence didn't just treat a patient; she saved a little girl's connection to the world. Her calm, innovative approach at Acibadem Maslak was nothing short of miraculous for our family.

As a 78-year-old with chronic sinusitis...
Sep 02, 2025
Doctor: Dr. Zeynep Gence Hospital: Acibadem Maslak Hospital

As a 78-year-old with chronic sinusitis and a newly discovered nasal mass, I was resigned to a difficult surgery and long recovery. Dr. Zeynep Gence reviewed my complex CT scans and my overall frail health. She proposed a staged, hybrid approach: first, a precise in-office ablation of the mass under local anesthesia, which she performed with incredible gentleness. Two weeks later, she did a targeted endoscopic sinus surgery. Her coordination with the anesthesiologist was flawless for someone my age. The follow-up was meticulous; she even called me at home to check on my pain levels. Her strategic, patient-centric planning turned a daunting prospect into a manageable success.

I came to Dr. Gence for...
Oct 06, 2025
Doctor: Dr. Zeynep Gence Hospital: Acibadem Maslak Hospital

I came to Dr. Gence for what I thought was a routine checkup for recurring tonsillitis. During the examination, she noticed a subtle asymmetry in my vocal cords that I hadn't even mentioned. With profound concern, she ordered an urgent laryngoscopy, which revealed a pre-cancerous lesion. She coordinated immediately with the oncology team at Acibadem Maslak and performed a delicate laser microsurgery herself. This wasn't a routine visit; it was a life-saving interception. Her diagnostic acumen is razor-sharp. She sees what others miss. I am forever grateful for her vigilance and the seamless, rapid response she orchestrated.

My teenage son, a competitive swimmer,...
Sep 18, 2025
Doctor: Dr. Zeynep Gence Hospital: Acibadem Maslak Hospital

My teenage son, a competitive swimmer, suffered a traumatic ear drum perforation and dislocation of the ossicles from a bad dive. We rushed to the ER at Acibadem Maslak. Dr. Gence was the on-call ENT. In the middle of the night, she assessed the damage with a portable otoscope in the ER bay, her demeanor instantly calming my panicked son. She explained that immediate surgery could cause more harm and devised a unique 'wait-and-see' protocol with specific positioning and medication to let the tissues settle. A week later, she performed a groundbreaking reconstructive tympanoplasty using a new bio-composite graft. His hearing is now better than before the accident. Dr. Gence's ability to handle a sports emergency with both emergency cool and surgical artistry is exceptional.

Dr. dr Zeynep Karaali provided exceptional...
Sep 19, 2025
Doctor: Prof. M.D. Zeynep Karaali Hospital: Acibadem Maslak Hospital

Dr. dr Zeynep Karaali provided exceptional care for my internal medicine condition. The treatment was personalized and effective.

I was impressed by the professional...
Dec 01, 2025
Doctor: Prof. M.D. Zeynep Karaali Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Zeynep Karaali explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Sep 27, 2025
Doctor: Prof. M.D. Zeynep Karaali Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Zeynep Karaali's expertise. Highly recommend for internal medicine treatment.

My family and I are grateful...
Jul 29, 2025
Doctor: Prof. M.D. Zeynep Karaali Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Zeynep Karaali. The hospital staff was also very supportive.

Our 14-year-old competitive archer, Elif, developed...
Sep 05, 2025
Doctor: Assoc. Prof. M.D. Zeynep Selen Aslan Hospital: Acibadem Maslak Hospital

Our 14-year-old competitive archer, Elif, developed mysterious focal seizures that only occurred during tournament concentration. Dr. Aslan identified a rare form of photosensitive epilepsy triggered by specific visual patterns in archery targets. Instead of ending her career, she designed a personalized neurofeedback protocol combined with tinted lenses, allowing Elif to continue competing seizure-free and win her first national championship.

When 3-year-old Leo, adopted from Mongolia,...
Aug 23, 2025
Doctor: Assoc. Prof. M.D. Zeynep Selen Aslan Hospital: Acibadem Maslak Hospital

When 3-year-old Leo, adopted from Mongolia, arrived with undiagnosed neurological issues and no medical history, Dr. Aslan spent weeks analyzing subtle movement patterns. She discovered a unique cerebellar malformation previously undocumented in medical literature. Her culturally sensitive approach involved collaborating with traditional Mongolian healers alongside modern treatment, resulting in remarkable motor skill development that astonished everyone.

During a family sailing trip in...
Sep 06, 2025
Doctor: Assoc. Prof. M.D. Zeynep Selen Aslan Hospital: Acibadem Maslak Hospital

During a family sailing trip in the Aegean, 8-year-old Kaan developed acute neurological symptoms. Dr. Aslan coordinated an emergency telemedicine consultation from the hospital while the boat was at sea, guiding the family through temporary interventions until a coast guard helicopter could evacuate him. She diagnosed a rare marine toxin exposure affecting the nervous system and implemented an innovative detoxification protocol.

Seventeen-year-old aspiring pianist Mira suddenly lost...
Nov 22, 2025
Doctor: Assoc. Prof. M.D. Zeynep Selen Aslan Hospital: Acibadem Maslak Hospital

Seventeen-year-old aspiring pianist Mira suddenly lost fine motor control in her left hand. Multiple specialists suggested it was psychological until Dr. Aslan identified a tiny arteriovenous malformation pressing on specific motor pathways. Her minimally invasive procedure preserved every neural connection necessary for musical performance, and Mira played Chopin at her conservatory audition six months later.

As a 72-year-old with newly diagnosed...
Jul 21, 2025
Doctor: Dr. Zübeyde Demet Cerit Hospital: Acibadem Maslak Hospital

As a 72-year-old with newly diagnosed Type 2 diabetes, I was terrified of dietary restrictions ruining my Turkish culinary traditions. Dr. Cerit didn't just give me a list of 'no's.' She spent two hours with me and my daughter, adapting my favorite recipes—from imam bayıldı to kuru fasulye—using her unique 'flavor preservation' method. She even taught me how to adjust my mother's stuffed grape leaves recipe. Her approach wasn't about deprivation but intelligent adaptation. My HbA1c dropped from 9.2% to 6.8% in three months, and I still enjoy my cultural foods. She treats the whole person, not just the numbers.

Our 8-year-old son, Kerem, developed severe...
Sep 28, 2025
Doctor: Dr. Zübeyde Demet Cerit Hospital: Acibadem Maslak Hospital

Our 8-year-old son, Kerem, developed severe food neophobia after a choking incident, refusing anything but white bread and milk. Multiple specialists had failed. Dr. Cerit at Acıbadem Maslak used a revolutionary 'food storytelling' technique, turning each meal into an adventure about the ingredients' origins. She created a personalized 'Taste Explorer' game with stickers and a map of Turkey's regions. Within six weeks, he was willingly trying lentils, fish, and even vegetables. She coordinated with a child psychologist and our family, creating a consistent environment. Her patience was infinite—she even did a video call when he was anxious about trying a new food at school.

I was rushed to Acıbadem Maslak...
Aug 05, 2025
Doctor: Dr. Zübeyde Demet Cerit Hospital: Acibadem Maslak Hospital

I was rushed to Acıbadem Maslak after a complex emergency bowel resection left me with a temporary ileostomy and profound malnutrition. Dr. Cerit managed my post-surgical dietary protocol like a master conductor. She designed a phased plan that accounted for malabsorption, medication interactions, and my sheer exhaustion. Her innovation was a 'micro-nutrient clock'—specific nutrients at specific times to maximize uptake without overwhelming my system. She visited me daily, adjusting formulas based on output and bloodwork. Her explanations were crystal clear, and her calm presence was therapeutic. She turned a frightening recovery into a structured, hopeful journey back to health.

As a competitive marathon runner with...
Nov 04, 2025
Doctor: Dr. Zübeyde Demet Cerit Hospital: Acibadem Maslak Hospital

As a competitive marathon runner with unexplained performance decline and gastrointestinal distress, I needed more than standard sports nutrition advice. Dr. Cerit conducted a meticulous analysis of my training diet, hydration, and supplement regime. She identified a hidden issue: timing mismatch between my carbohydrate loading and my circadian cortisol rhythm, causing inflammation. She designed a 'chrono-nutrition' plan synchronized with my sleep cycle and training schedule, using specific local ingredients like sour cherry concentrate for recovery. The results were dramatic—not only did my performance rebound, but my chronic inflammation markers normalized. She approaches dietary science like a precision engineer, yet delivers it with genuine warmth and curiosity about one's life.

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VO-284, Eldeco Centre 110017