Patient Experience
Dr. dr Tuğçe Doğan provided exceptional care for my physical medicine and rehabilitation condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Taksim Hospital. Dr. dr Tuğçe Doğan explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Tuğçe Doğan's expertise. Highly recommend for physical medicine and rehabilitation treatment.
My family and I are grateful for the care we received from Dr. dr Tuğçe Doğan. The hospital staff was also very supportive.
As a 72-year-old with chronic COPD, I'd seen many specialists, but Dr. Sevim was different. During my routine checkup at Acibadem Taksim, she didn't just glance at my charts—she spent 40 minutes asking about my gardening habits and home heating system. She discovered my symptoms worsened after using my old wood stove. Her recommendation to switch heating methods, combined with a tailored breathing exercise regimen using a simple kitchen timer, has improved my oxygen levels more in three months than previous medications did in years. She treats the whole person, not just the lungs.
Our 8-year-old son developed a mysterious persistent cough after what seemed like a mild cold. Pediatricians called it 'post-viral' and said to wait. Dr. Sevim actually got on the floor with him during the consultation, making a game of the breathing tests. She identified exercise-induced bronchospasm masked by his shyness about using inhalers at school. Her solution? Creating a 'secret agent' narrative where his inhaler was a 'stealth breather' and designing a playground-friendly action plan with his teacher. The cough vanished within weeks. She understands children speak a different language.
I arrived at the emergency department at 2 AM with sudden pleuritic chest pain and shortness of breath—terrified of pulmonary embolism. Dr. Sevim, who was on call, had a remarkable calmness that immediately lowered my panic. Instead of rushing to invasive tests, she performed a meticulous percussion and auscultation while asking precise questions about my recent long-haul flight and genetic history. Her targeted approach meant a CT angiography was indeed necessary and confirmed her suspicion, but she avoided unnecessary radiation first. Her emergency care felt both swift and deeply thoughtful.
Following a complex lung resection surgery for a rare benign tumor, my follow-up visits with Dr. Sevim became something unexpected: collaborative strategy sessions. She used 3D-printed models of my remaining lung tissue to explain exactly how my capacity would change, and co-designed with me a return-to-marathon-training protocol that felt medically rigorous yet personally respectful. When I developed a minor infection at the surgical site, she identified it via a video consultation I initiated, saving me a hospital trip. She doesn't just provide follow-up care; she builds a recovery partnership that empowers the patient.
My family and I are grateful for the care we received from Dr. dr Yaren Kasal. The hospital staff was also very supportive.
My 8-year-old son developed sudden, severe flank pain. We rushed to Acıbadem Taksim in panic. Dr. Tünkut Salim Doğanca was on emergency call. He had this incredible calmness that immediately settled us. He suspected a ureteropelvic junction obstruction—something we'd never heard of. Instead of rushing to surgery, he explained a minimally invasive pyeloplasty option with such clarity, using simple drawings. The procedure was a success, and my son was playing again in days. Dr. Doğanca checked on him personally every morning. We're not just grateful for the medical skill, but for how he treated our child with such gentle respect.
As a 72-year-old with recurring UTIs and rising PSA levels, I'd seen several urologists who just prescribed antibiotics. Dr. Doğanca did a multiparametric MRI fusion biopsy—a technique he personally explained in detail. He discovered a small, aggressive prostate cancer focus. What stood out was his collaborative approach. He presented all options: active surveillance, radiotherapy, surgery. He didn't push; he educated. We chose robotic prostatectomy. His precision was remarkable—I was continent immediately after catheter removal. At my 6-month follow-up, my PSA was undetectable. He remembers personal details about my grandchildren. He doesn't just treat the disease; he treats the person.
I came for a routine vasectomy consultation, expecting a quick talk. Dr. Doğanca spent 40 minutes discussing everything: reversibility options, long-term implications, even the psychological aspects. He performed a no-scalpel vasectomy with such expertise I felt almost nothing. But the real story happened two weeks later. I developed a rare granuloma. I called his personal line, expecting a nurse. He answered himself at 8 PM, recognized my voice, and said 'Meet me at the clinic in 30 minutes.' He drained it painlessly and followed up with me daily until it resolved. This level of post-procedure care for a routine surgery is unheard of. He treats every case, no matter how simple, with complete dedication.
My wife was diagnosed with a complex 6.5 cm renal mass that was partially endophytic, touching the collecting system. Three hospitals said radical nephrectomy was the only safe option. Dr. Doğanca studied the imaging for a week and proposed a robotic partial nephrectomy to save the kidney. The complexity was staggering—he had to reconstruct the collecting system. The surgery took 5 hours, but he saved 90% of her kidney function. What moved us was his transparency: he showed us the 3D reconstruction of her kidney, explained every risk, and called us himself at 11 PM after surgery to say all went perfectly. At her 1-year follow-up, no recurrence and normal kidney function. He turned a devastating diagnosis into a story of hope.
I was referred to Dr. Güngör at Acibadem Taksim after a complex pelvic fracture from a cycling accident left me with debilitating nerve pain and limited mobility. Multiple specialists had given up, calling it 'permanent damage.' Dr. Güngör approached it differently. He didn't just see the scans; he spent an hour mapping my pain with precise questions I'd never been asked. His rehabilitation plan was a mosaic of pulsed radiofrequency therapy, a custom aquatic therapy regimen at the hospital's pool, and neural gliding exercises. He explained the neuropathic pathways in a way that finally made sense. Six months later, I'm walking without a limp and managing my pain. He treated the problem, not just the symptoms, with a quiet, determined brilliance.
Our 8-year-old son, Kerem, developed severe, unexplained hip pain that kept him from playing football. Pediatricians were stumped. Dr. Ufuk Güngör was our last hope. From the moment we entered his office, he connected with Kerem, not us. He got down on his level, used toy models to explain joints, and turned the examination into a game. He diagnosed a rare overuse synovitis, not by rushing to MRI, but through meticulous movement analysis. His treatment was play-based: specific stretches disguised as animal poses and a graded return-to-play schedule. He coordinated with Kerem's coach. No intimidating hospital vibe, just a doctor who speaks 'child.' Kerem is back on the field, pain-free. Dr. Güngör healed his fear as much as his hip.
As a 72-year-old with advanced spinal stenosis, I dreaded the idea of surgery. My previous consultations felt like assembly lines. Dr. Güngör's approach was a profound conversation. He reviewed my MRI but then said, 'Let's talk about your garden.' He understood my goal wasn't a perfect spine, but to be able to tend my roses without agonizing pain. He proposed a targeted, multi-modal plan: a precise epidural injection under ultrasound guidance for immediate relief, followed by a revolutionary spinal decompression traction therapy specific to my curvature, and gentle core stabilization exercises. He called it 'creating space without a scalpel.' The relief was gradual but real. I'm not 'cured,' but I have my life and my garden back. His empathy is as therapeutic as his expertise.
I'm a professional violinist, and a focal dystonia in my right hand was ending my career. The muscles would cramp and lock unpredictably. It was a neurological nightmare. Dr. Güngör, uniquely, understood it as a 'sensorimotor malfunction.' His treatment at Acibadem Taksim was unlike anything I'd encountered. He combined very low-dose botulinum toxin injections with astonishing anatomical precision to quiet the overactive muscles, with a sensory re-education program using textured surfaces and temperature variation. He collaborated with a specialized physiotherapist to retrain my movement patterns. It wasn't quick; it was a recalibration. He monitored my progress not just clinically, but by having me play scales in his office. Today, I'm performing again. He saved my hand, and in doing so, saved my identity.
I was rushed to Acibadem Taksim after a climbing accident in the Kaçkar Mountains with suspected spinal trauma. Dr. Gülsoy wasn't even on duty, but they called him in. What struck me was how he examined the raw X-rays first, then personally adjusted the MRI protocols for my specific injury pattern before the scan. He didn't just read the images; he explained the biomechanics of how my L1 vertebra fractured, using a spine model. His detailed report guided the neurosurgeon perfectly. He has the mind of an engineer and the heart of a healer.
Our 4-year-old, Deniz, needed an abdominal MRI for a persistent, mysterious pain. We were terrified of sedation. Dr. Gülsoy transformed the whole experience. He met Deniz first in a playroom, not the scanning room. He showed her a stuffed animal 'getting an MRI' on a toy scanner. He let her choose the 'space adventure' theme for the machine sounds. During the scan, he narrated a story through the microphone about her teddy bear exploring a cave. We got a flawless diagnostic image without a single tear. This wasn't just radiology; it was pediatric magic.
As a 78-year-old with a complex cardiac history and a new, worrying shadow on a routine chest X-ray elsewhere, I was referred for a PET-CT. Dr. Gülsoy spent 45 minutes reviewing my old films from three different hospitals, creating a timeline on his monitor. He identified a chronic, stable granuloma from 15 years ago that the new finding was adjacent to. Instead of immediate alarm, he designed a low-dose, targeted follow-up protocol. His approach wasn't about finding disease; it was about finding *my* specific story in the images. He saved me from an unnecessary, invasive biopsy.