Patient Experience

Came in with chest pains on...
Nov 02, 2025

Came in with chest pains on a Tuesday afternoon. From triage to EKG to seeing the cardiologist, the whole thing took maybe 25 minutes. The nurse, Emre, kept explaining what was happening as he hooked me up, which stopped me from panicking. They had a bed ready before I even finished giving my insurance info. It was a scary situation, but they made it feel controlled.

I had a full executive health...
Nov 30, 2025

I had a full executive health screening booked between flights. They meant it when they said 'efficient.' My coordinator, Aylin, had my entire schedule mapped out on a tablet. I moved from lab to imaging without ever sitting in a general waiting area. The private consultation room had a proper desk and fast Wi-Fi, I managed two video calls between appointments. They respected that my time has value, and the entire comprehensive check-up was done in under four hours.

Broken wrist from a fall. Quick...
Nov 17, 2025

Broken wrist from a fall. Quick registration, short wait. Doctor was clear, cast is comfortable. Clean place. Would come back.

My mother needed complex gastrointestinal surgery....
Dec 23, 2025

My mother needed complex gastrointestinal surgery. From the first consultation, Dr. Kaya drew diagrams to explain the procedure, which helped immensely with her anxiety. What stood out was the small stuff: the floor in our room was always spotless, not just superficially clean. The night nurses would talk softly at their station instead of laughing loudly. When I asked for an extra blanket at 2 AM, the aide brought a warmed one without me mentioning it. The discharge process was meticulous, a printed medication schedule, follow-up appointments already set, and a nurse spent 20 minutes making sure we understood the wound care. It felt like everyone, from the surgeon to the person delivering meals, was genuinely paying attention.

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Location

VO-284, Eldeco Centre 110017