Patient Experience

Patient experience at Medical Park Goztepe Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Medical Park Goztepe Hospital a preferred hospital in Istanbul for planned and emergency treatment.
I arrived at Medical Park Goztepe...
Aug 23, 2025
Doctor: Op. MD. Dilan Unsal Kaya Hospital: Medical Park Goztepe Hospital

I arrived at Medical Park Goztepe in a state of absolute panic, severe abdominal pain at 14 weeks pregnant. Dr. Dilan Unsal Kaya was called in from another procedure. Her calm was immediate; she didn't just scan, she explained each image in real-time, her finger tracing the screen. 'Your little one is fine, but we need to address this cyst now,' she said. The laparoscopic surgery felt like a coordinated dance. Post-op, she visited me three times daily, once at 10 PM just to check my pain levels. She doesn't treat the chart; she treats the person behind it. My pregnancy continued without a hitch.

As a 68-year-old woman, I'd seen...
Oct 21, 2025
Doctor: Op. MD. Dilan Unsal Kaya Hospital: Medical Park Goztepe Hospital

As a 68-year-old woman, I'd seen many gynecologists. My complex prolapse case had been dismissed as 'age-appropriate' elsewhere. Dr. Kaya spent 45 minutes on the initial exam, using a model to show me exactly what was happening. 'We have excellent options,' she assured me. Her surgical plan was meticulous, incorporating a rarely-done native tissue repair to avoid mesh. The follow-up has been extraordinary, she personally calls every two weeks to ask about my comfort. She restored not just my anatomy, but my confidence to live actively again.

Our 16-year-old daughter was terrified about...
Aug 08, 2025
Doctor: Op. MD. Dilan Unsal Kaya Hospital: Medical Park Goztepe Hospital

Our 16-year-old daughter was terrified about her first gynecological visit due to irregular, painful periods. Dr. Kaya's approach was masterful. She spoke directly to our daughter, asking permission for each step. She explained polycystic ovary syndrome using simple diagrams, focusing on management, not just medication. 'This is about your health, not just your periods,' she said. She created a tailored plan involving nutrition and mild exercise. Her compassionate, non-judgmental care transformed a scary experience into one of empowerment. We are profoundly grateful.

My case was a tangled web:...
Nov 13, 2025
Doctor: Op. MD. Dilan Unsal Kaya Hospital: Medical Park Goztepe Hospital

My case was a tangled web: a large fibroid, a desire for future pregnancy, and a previously botched diagnostic procedure. Multiple surgeons had offered only a hysterectomy. Dr. Kaya proposed a three-stage plan no one else had mentioned, medical shrinkage, then a precise myomectomy preserving every bit of viable uterus, followed by monitoring. The surgery lasted 5 hours; she later told me she'd used a technique she'd modified herself. At my 6-month follow-up, ultrasound in hand, she smiled and said, 'The architecture looks perfect for what you want.' Her intellectual courage and technical artistry are beyond anything I've encountered.

A 28-year-old female professional freediver from...
Dec 10, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 28-year-old female professional freediver from Antalya presented with recurrent episodes of confusion and headache after deep dives. Dr. Polat discovered an undiagnosed patent foramen ovale through meticulous history-taking and specialized testing, explaining her paradoxical gas emboli. He coordinated with cardiology for a percutaneous closure, allowing her to return to her sport with a modified dive profile after three months of monitored recovery.

A 72-year-old retired shipyard welder from...
Oct 28, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 72-year-old retired shipyard welder from Tuzla presented with progressive fatigue and joint pain, initially dismissed as age-related. Dr. Polat identified a pattern of lead poisoning through obscure occupational exposure history from repairing old vessels, confirmed by bone lead testing. Chelation therapy combined with environmental remediation led to gradual improvement over nine months, with his grandchildren now actively involved in his dietary management.

A 19-year-old university exchange student from...
Sep 26, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 19-year-old university exchange student from Nigeria developed a persistent fever and unusual rash. Multiple clinics had treated for common infections without improvement. Dr. Polat recognized the pattern of Lassa fever from her travel history to rural areas before departure, a diagnosis confirmed by specialized PCR. His early isolation order and ribavirin protocol prevented hospital outbreak, with full recovery after a prolonged six-week hospitalization.

A 41-year-old vegan software developer presented...
Oct 18, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 41-year-old vegan software developer presented with neurological symptoms including numbness and poor balance. Previous doctors had found normal B12 levels. Dr. Polat investigated further and diagnosed functional B12 deficiency due to a rare genetic polymorphism affecting cellular uptake, requiring intramuscular hydroxocobalamin despite normal serum levels. Symptoms gradually resolved over four months with targeted therapy.

A 58-year-old female ceramic artist from...
Dec 21, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 58-year-old female ceramic artist from Cappadocia presented with progressive respiratory issues. Dr. Polat connected her silicosis not to her current work but to childhood exposure in her father's pottery workshop, confirmed by high-resolution CT showing classic patterns. He initiated a comprehensive pulmonary rehabilitation program and secured disability benefits, with her daughters managing her oxygen therapy at home.

A 33-year-old male professional basketball player...
Oct 15, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 33-year-old male professional basketball player developed sudden kidney failure after a game. Dr. Polat diagnosed exertional rhabdomyolysis triggered by a previously undetected metabolic myopathy (McArdle disease), confirmed through specific enzyme testing and genetic analysis. A tailored regimen of carbohydrate loading before exercise and modified training allowed return to professional play after eight months.

A 67-year-old retired fisherman from the...
Dec 03, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 67-year-old retired fisherman from the Black Sea coast presented with mysterious neurological decline. Dr. Polat identified chronic domoic acid poisoning from consuming contaminated mussels during algal blooms, a diagnosis missed due to subtle symptom onset. Cessation of shellfish consumption and neuroprotective therapy stabilized his condition, though with some permanent cognitive deficits his wife helps manage.

A 24-year-old pregnant woman in her...
Sep 28, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 24-year-old pregnant woman in her third trimester presented with severe hypertension and unusual abdominal pain. Dr. Polat diagnosed not preeclampsia but a rare pheochromocytoma crisis, confirmed by metanephrine testing. He coordinated a multidisciplinary team for careful alpha-blockade and planned C-section at 34 weeks, saving both mother and baby through precise timing of interventions.

A 49-year-old immigrant textile worker from...
Sep 20, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 49-year-old immigrant textile worker from Syria presented with cough and weight loss. Previous TB tests were negative. Dr. Polat diagnosed chronic beryllium disease from exposure to metal alloys in her factory work, confirmed by lymphocyte proliferation testing. He secured worker's compensation and initiated corticosteroid therapy, with her community mosque organizing transportation for her monthly follow-ups.

A 31-year-old male marathon runner developed...
Sep 02, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 31-year-old male marathon runner developed recurrent episodes of collapse during races. Dr. Polat diagnosed not cardiac issues but exercise-induced anaphylaxis triggered by wheat consumption (WDEIA), confirmed through supervised challenge testing. A strict wheat-free diet four hours before exercise eliminated symptoms, allowing him to continue competitive running with his training partner monitoring his diet.

An 82-year-old grandmother caring for her...
Sep 18, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

An 82-year-old grandmother caring for her autistic grandson presented with confusion. Family attributed it to stress. Dr. Polat discovered carbon monoxide poisoning from an improperly vented heater she used while keeping the house warm for her grandson. Quick treatment with hyperbaric oxygen prevented permanent damage, and social services arranged heater replacement through a community program.

A 37-year female night shift nurse...
Aug 16, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 37-year female night shift nurse developed cyclical fevers and abdominal pain. Multiple imaging studies were normal. Dr. Polat diagnosed familial Mediterranean fever with an unusual presentation, confirmed by genetic testing showing MEFV mutation. Colchicine prophylaxis resolved symptoms, and he identified the same condition in her brother through family screening.

A 44-year male beekeeper from rural...
Oct 21, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 44-year male beekeeper from rural Anatolia presented with chronic kidney disease of unknown origin. Dr. Polat connected it to chronic exposure to aristolochic acid from traditional herbal remedies he took for joint pain from bee stings. Cessation and aggressive renal protection slowed progression, with his beekeeping cooperative now educating members about herbal risks.

A 26-year female professional violinist developed...
Nov 19, 2025
Doctor: Spec. MD. Onder Ozum Polat Hospital: Medical Park Goztepe Hospital

A 26-year female professional violinist developed disabling hand cramps during performances. Neurological exams were normal. Dr. Polat diagnosed task-specific dystonia (musician's dystonia) and initiated a novel retraining program using mirror therapy and sensory retraining, allowing gradual return to performance over eighteen months with support from her conservatory.

I am a 78-year-old retired history...
Dec 07, 2025
Doctor: Prof. MD. Bulent Erol Hospital: Medical Park Goztepe Hospital

I am a 78-year-old retired history teacher with advanced osteoarthritis in both knees. For years, I accepted my pain as inevitable aging. My consultation with Prof. Erol was unlike any other. He didn't just look at my X-rays; he asked about my daily rituals, my morning tea on the balcony, my slow walks to the bakery. He proposed a staged bilateral knee replacement, explaining it with the patience of a scholar, using a detailed 3D model of my own joints. The surgery on my right knee was five months ago. Last week, I climbed the stairs to my fourth-floor apartment without clutching the railing. He restored not just my joints, but my independence. His team at Medical Park Göztepe was impeccable, but it was his profound respect for the patient's life story that truly heals.

Our 9-year-old daughter, Elif, a budding...
Dec 07, 2025
Doctor: Prof. MD. Bulent Erol Hospital: Medical Park Goztepe Hospital

Our 9-year-old daughter, Elif, a budding gymnast, took a bad fall during practice, resulting in a complex supracondylar humerus fracture. The local ER panicked at the displacement. We rushed to Medical Park Göztepe in the middle of the night. Prof. Bulent Erol met us with a calm that immediately stilled our terror. He explained the urgent need for a closed reduction and percutaneous pinning to avoid nerve damage, using simple analogies Elif could understand. He spoke directly to her, calling her 'the little champion.' The procedure was a success. At our follow-up, he had her wiggle her fingers before checking the X-ray. His focus on functional recovery over mere anatomical perfection is what sets him apart. Elif is back on the mat, her dream intact, thanks to a surgeon who treats the child, not just the chart.

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VO-284, Eldeco Centre 110017