Patient Experience

Patient experience at Medical Park Goztepe Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Medical Park Goztepe Hospital a preferred hospital in Istanbul for planned and emergency treatment.
What I thought was a routine...
Dec 01, 2025
Doctor: Prof. MD. Prof. MD. Omer Senturk Hospital: Medical Park Goztepe Hospital

What I thought was a routine check-up for mild reflux turned into a lesson in preventive medicine from a true master. Professor Senturk, reviewing my family history of colon cancer, suggested an early screening colonoscopy. I was hesitant, no symptoms! He explained the 'silent window' of precancerous growths with the patience of a scholar. The procedure itself was seamless. He found and removed three precancerous polyps I never knew I had. His follow-up was meticulous: a detailed letter with photos of the polyps, a clear surveillance timeline, and dietary advice specific to my genetics. He turned a routine visit into a life-saving intervention. Professor Senturk doesn't just treat illness; he architects health.

As an 82-year-old with a lifelong...
Aug 11, 2025
Doctor: Spec. MD. Alp Atasoy Hospital: Medical Park Goztepe Hospital

As an 82-year-old with a lifelong fear of hospitals, my experience with Dr. Alp Atasoy was nothing short of transformative. I was admitted to Medical Park Goztepe with severe, unexplained abdominal pain and weight loss. Previous doctors spoke over me, but Dr. Atasoy pulled up a chair, held my hand, and explained the complex pancreatic cyst diagnosis in words my grandchildren could understand. His approach wasn't just medical; it was deeply human. He coordinated a minimally invasive drainage procedure, and during my recovery, he visited twice daily, often sharing stories of his own grandfather. I'm not just a patient who improved; I'm an old man who felt seen for the first time in a clinic.

Our 7-year-old daughter, Elif, developed crippling...
Sep 26, 2025
Doctor: Spec. MD. Alp Atasoy Hospital: Medical Park Goztepe Hospital

Our 7-year-old daughter, Elif, developed crippling stomach pains that baffled our local pediatrician. We were terrified when referred to a gastroenterologist, imagining invasive tests. Dr. Atasoy's clinic had a toy box in the corner. He didn't just examine her; he got on her level, used a stuffed animal to explain how the 'tummy tunnel' was feeling 'grumpy,' and diagnosed a rare pediatric motility disorder. For the endoscopy, he arranged for her to bring her favorite blanket and played her chosen music. The follow-up plan involved a 'superhero food chart' he designed himself. His blend of world-class expertise and genuine child-whispering skill turned a traumatic experience into an adventure. We are forever grateful.

I'm a 45-year-old software engineer who...
Aug 08, 2025
Doctor: Spec. MD. Alp Atasoy Hospital: Medical Park Goztepe Hospital

I'm a 45-year-old software engineer who ignored persistent heartburn for years, chalking it up to stress and coffee. During a routine executive health check-up at Medical Park Goztepe, Dr. Atasoy's thorough questioning flagged a red flag I'd missed. His detailed endoscopic examination revealed Barrett's esophagus, a pre-cancerous condition. His tone was direct but not alarming; he presented a clear, surgical roadmap like a project plan. The complex radiofrequency ablation procedure he performed was precise. His post-op follow-ups are meticulous, he reviews my digital food diary via a secure portal and adjusts my plan with data-driven precision. He didn't just treat a condition; he architect-ed a long-term prevention strategy with the cool efficiency of a master engineer.

It was a midnight emergency. My...
Sep 14, 2025
Doctor: Spec. MD. Alp Atasoy Hospital: Medical Park Goztepe Hospital

It was a midnight emergency. My husband was rushed to Medical Park Goztepe with sudden, violent hematemesis. The scene was chaotic, but the moment Dr. Alp Atasoy entered the ER, a calm authority settled over the room. He diagnosed a bleeding duodenal ulcer with a speed that felt intuitive. What followed was a high-stakes endoscopic intervention where I was told he literally 'talked to the vessel,' guiding his team with a steady, focused narration. He saved my husband's life that night. But his care didn't stop there. At the 3 AM follow-up, he sat with me in the waiting room with two cups of tea, explaining not just the 'how' of the bleed, but the 'why', linking it to stress and my husband's NSAID use. This doctor operates at the pinnacle of emergency medicine yet possesses the soul of a family physician.

I was terrified when they found...
Oct 10, 2025
Doctor: Prof. MD. Ali Ozgen Hospital: Medical Park Goztepe Hospital

I was terrified when they found a 4.5cm liver hemangioma during a routine scan for my gallbladder. At 72, everyone told me 'just monitor it' but the discomfort was real. Prof. Dr. Ali Özgen didn't see just a scan, he saw me, a grandmother who couldn't sleep on her right side anymore. He explained uterine fibroid embolization principles adapted for my case with such patience, using my grandson's sponge toys to demonstrate how the procedure would 'deflate' the mass. The embolization was painless, and within weeks, the dragging sensation vanished. His team even called my daughter to explain the post-procedure care in simple terms. He treats the person, not just the image on the screen.

Our 8-year-old son, Leo, has a...
Aug 30, 2025
Doctor: Prof. MD. Ali Ozgen Hospital: Medical Park Goztepe Hospital

Our 8-year-old son, Leo, has a rare vascular malformation in his jaw that bled unpredictably. After three failed sclerotherapy attempts elsewhere, we met Prof. Özgen. He didn't just review the files; he got on the floor with Leo before the consultation even started, talking about dinosaurs. He pioneered a combined approach under ultrasound fusion guidance that he called 'painting the dragon.' The procedure lasted minutes, not hours. Leo woke up asking for ice cream, not crying. Six months later, the malformation is regressing. Dr. Özgen's waiting room has toys, but his real magic is how he makes terrifying pediatric interventions feel like a shared adventure. He gave our boy his childhood back.

Mid-hike in Aydos Forest, I developed...
Aug 02, 2025
Doctor: Prof. MD. Ali Ozgen Hospital: Medical Park Goztepe Hospital

Mid-hike in Aydos Forest, I developed sudden, crippling abdominal pain. Rushed to Medical Park Göztepe's ER, a CT revealed a ruptured splenic artery aneurysm, I was bleeding internally. Within 20 minutes, Prof. Dr. Özgen was in the angio suite, calm as morning coffee. He explained, while prepping, that he could save my spleen with microcoils instead of open surgery. I remember his voice through the sedation: 'Three tiny catheters, like threading needles in a storm.' He succeeded. The 2mm incision in my groin healed in days. His emergency intervention wasn't just technically brilliant; it was profoundly human. He visited me twice daily, each time explaining what the follow-up scans showed. He turned a potential catastrophe into a story of precision and grace.

As a 45-year-old with polycystic kidney...
Oct 05, 2025
Doctor: Prof. MD. Ali Ozgen Hospital: Medical Park Goztepe Hospital

As a 45-year-old with polycystic kidney disease, I faced years of draining large, painful renal cysts every few months. It was a debilitating cycle. Prof. Özgen proposed a novel, permanent solution: CT-guided percutaneous ablation of the cyst walls to prevent recurrence. What struck me was his collaborative approach; he showed me the 3D reconstruction of my own kidneys and explained the physics of the thermal ablation like a fascinated engineer. The procedure itself was oddly peaceful, he played classical music and narrated each step. It's been 18 months, and not a single cyst has refilled. He doesn't just perform procedures; he designs elegant, long-term solutions for chronic conditions. My follow-up visits feel like checking in with a master architect who built me a new foundation.

Dr. Asst. Prof. MD. Emine Eda...
Nov 02, 2025
Doctor: Asst. Prof. MD. Emine Eda Akalin Hospital: Medical Park Goztepe Hospital

Dr. Asst. Prof. MD. Emine Eda Akalin provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.

I was impressed by the professional...
Oct 13, 2025
Doctor: Asst. Prof. MD. Emine Eda Akalin Hospital: Medical Park Goztepe Hospital

I was impressed by the professional approach at Medical Park Goztepe Hospital. Dr. Asst. Prof. MD. Emine Eda Akalin explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Sep 14, 2025
Doctor: Asst. Prof. MD. Emine Eda Akalin Hospital: Medical Park Goztepe Hospital

The recovery process was smooth thanks to Dr. Asst. Prof. MD. Emine Eda Akalin's expertise. Highly recommend for obstetrics and gynaecology treatment.

My family and I are grateful...
Oct 05, 2025
Doctor: Asst. Prof. MD. Emine Eda Akalin Hospital: Medical Park Goztepe Hospital

My family and I are grateful for the care we received from Dr. Asst. Prof. MD. Emine Eda Akalin. The hospital staff was also very supportive.

As a 72-year-old with chronic sinusitis...
Oct 27, 2025
Doctor: Prof. MD. Murat Sertan Sahin Hospital: Medical Park Goztepe Hospital

As a 72-year-old with chronic sinusitis that six other ENT specialists couldn't resolve, I'd nearly given up. Prof. Dr. Murat Sertan Şahin didn't just look at my scans, he listened to how the constant pressure was affecting my sleep and mood. His approach was different: he explained how age-related mucosal changes required a modified surgical plan. At Medical Park Göztepe, his team performed endoscopic sinus surgery with such precision that I woke without the usual swelling. Three months later, I can breathe through my nose properly for the first time in a decade. He remembers small details at follow-ups, like asking about my grandson's graduation I'd mentioned once. This isn't just treatment; it's restoration of quality life.

Our 4-year-old daughter had recurrent tonsillitis...
Sep 30, 2025
Doctor: Prof. MD. Murat Sertan Sahin Hospital: Medical Park Goztepe Hospital

Our 4-year-old daughter had recurrent tonsillitis every month, missing kindergarten and losing weight. Previous doctors just prescribed antibiotics. Dr. Şahin observed her during an actual episode in his clinic, he noticed subtle breathing patterns others missed. He recommended tonsillectomy but explained it in terms we understood: 'Her immune system is stuck fighting the same battle instead of protecting her.' The child-friendly preparation at the hospital was remarkable, they showed her the operating room lights calling them 'star lights.' Post-surgery, his check-up included assessing her speech development and eating habits, not just the surgical site. She's now thriving, and we have our happy child back. His care extended to how this affected our entire family dynamic.

I came to Dr. Şahin as...
Aug 23, 2025
Doctor: Prof. MD. Murat Sertan Sahin Hospital: Medical Park Goztepe Hospital

I came to Dr. Şahin as an emergency referral after a DIY nasal septal correction abroad went terribly wrong. I had a perforated septum, infection, and could barely breathe. Where others saw a complicated mess, he saw a reconstructive challenge. He created a phased plan: first control infection, then tissue regeneration with specialized grafts, finally functional and aesthetic correction. What impressed me was his collaboration with a respiratory physiologist to map my airflow pre-and post-operatively, data-driven ENT care. The reconstruction at Medical Park Göztepe used cartilage from my ear in a way that preserved both sites perfectly. A year later, the result is both functional and natural. He turned my medical disaster into a textbook recovery.

As a 30-year-old teacher with a...
Aug 08, 2025
Doctor: Prof. MD. Murat Sertan Sahin Hospital: Medical Park Goztepe Hospital

As a 30-year-old teacher with a single-sided hearing loss I'd adapted to for years, I visited for a routine hearing test. Dr. Şahin detected something unusual in my tympanometry, asymmetric reflexes that shouldn't exist with my diagnosis. He ordered a specific MRI protocol others hadn't considered, revealing a small acoustic neuroma. His explanation was calm but thorough, using 3D models to show options. We chose monitoring first, and his follow-up protocol is incredibly detailed, comparing exact millimeter measurements, audio profiles, even tracking tiny balance changes I hadn't noticed. He created a personalized surveillance plan that fits my anxiety levels, checking in between formal visits. Finding this early changes everything, and his meticulous routine exam caught what years of others missed.

Dr. Spec. MD. Aypinar Kolay provided...
Dec 04, 2025
Doctor: Spec. MD. Aypinar Kolay Hospital: Medical Park Goztepe Hospital

Dr. Spec. MD. Aypinar Kolay provided exceptional care for my dermatology condition. The treatment was personalized and effective.

I was impressed by the professional...
Sep 09, 2025
Doctor: Spec. MD. Aypinar Kolay Hospital: Medical Park Goztepe Hospital

I was impressed by the professional approach at Medical Park Goztepe Hospital. Dr. Spec. MD. Aypinar Kolay explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Aug 14, 2025
Doctor: Spec. MD. Aypinar Kolay Hospital: Medical Park Goztepe Hospital

The recovery process was smooth thanks to Dr. Spec. MD. Aypinar Kolay's expertise. Highly recommend for dermatology treatment.

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VO-284, Eldeco Centre 110017