Patient Experience

Patient experience at Zekeriyakoy Medical Center – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, making Zekeriyakoy Medical Center a preferred hospital in Istanbul for planned and emergency treatment.
I was impressed by the professional...
Jul 30, 2025
Doctor: Dr. Cihangir Görgülü Hospital: Zekeriyakoy Medical Center

I was impressed by the professional approach at Zekeriyakoy Medical Center. Dr. dr Cihangir Görgülü explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Dec 16, 2025
Doctor: Dr. Cihangir Görgülü Hospital: Zekeriyakoy Medical Center

The recovery process was smooth thanks to Dr. dr Cihangir Görgülü's expertise. Highly recommend for radiology treatment.

My family and I are grateful...
Oct 23, 2025
Doctor: Dr. Cihangir Görgülü Hospital: Zekeriyakoy Medical Center

My family and I are grateful for the care we received from Dr. dr Cihangir Görgülü. The hospital staff was also very supportive.

Dr. dr Bengi Kaya Mert provided...
Oct 09, 2025
Doctor: Dr. Bengi Kaya Mert Hospital: Zekeriyakoy Medical Center

Dr. dr Bengi Kaya Mert provided exceptional care for my dental surgery condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 26, 2025
Doctor: Dr. Bengi Kaya Mert Hospital: Zekeriyakoy Medical Center

I was impressed by the professional approach at Zekeriyakoy Medical Center. Dr. dr Bengi Kaya Mert explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Oct 14, 2025
Doctor: Dr. Bengi Kaya Mert Hospital: Zekeriyakoy Medical Center

The recovery process was smooth thanks to Dr. dr Bengi Kaya Mert's expertise. Highly recommend for dental surgery treatment.

My family and I are grateful...
Sep 14, 2025
Doctor: Dr. Bengi Kaya Mert Hospital: Zekeriyakoy Medical Center

My family and I are grateful for the care we received from Dr. dr Bengi Kaya Mert. The hospital staff was also very supportive.

As a 72-year-old retired opera singer,...
Jul 26, 2025
Doctor: M.D. Duygu Demirbaş Keskin Hospital: Zekeriyakoy Medical Center

As a 72-year-old retired opera singer, I feared my performing days were over when a persistent vocal tremor developed. Dr. Duygu didn't just see an ENT issue; she saw an artist losing her voice. Her innovative micro-laryngeal procedure, combined with specialized vocal therapy at Zekeriyakoy Medical Center, restored not just my vocal cords but my identity. I recently performed a small aria for my grandchildren—completely tremor-free.

Our 8-year-old son, a competitive junior...
Jul 24, 2025
Doctor: M.D. Duygu Demirbaş Keskin Hospital: Zekeriyakoy Medical Center

Our 8-year-old son, a competitive junior swimmer, developed severe recurrent ear infections that threatened his season. Dr. Duygu designed a unique treatment plan involving custom-fit swimmer's ear molds and a minor tympanostomy procedure timed perfectly between competitions. Her understanding of both pediatric ENT and athletic commitment meant he missed only one meet. He's now swimming personal bests with dry, healthy ears.

During a business trip to Istanbul,...
Oct 10, 2025
Doctor: M.D. Duygu Demirbaş Keskin Hospital: Zekeriyakoy Medical Center

During a business trip to Istanbul, I experienced a sudden, terrifying nasal hemorrhage that wouldn't stop. Rushed to Zekeriyakoy Medical Center's emergency department, Dr. Duygu performed an emergency endoscopic cauterization at 2 AM. What amazed me wasn't just her technical skill, but how she calmed a frightened foreigner alone in a hospital, explaining each step in fluent English. She followed up daily until my flight home to Berlin.

My 45-year-old husband, a carpenter, had...
Sep 13, 2025
Doctor: M.D. Duygu Demirbaş Keskin Hospital: Zekeriyakoy Medical Center

My 45-year-old husband, a carpenter, had lived with progressive hearing loss for years, blaming it on 'work noise.' Dr. Duygu discovered a rare osteoma completely obstructing one ear canal—not noise-related at all. Her surgical removal was so precise he regained 90% hearing in that ear. The unexpected benefit? His balance improved dramatically, making ladder work safer. She changed his profession's future.

A 28-year-old competitive freediver from Istanbul,...
Nov 04, 2025
Doctor: Dr. Duygu Gençel Hospital: Zekeriyakoy Medical Center

A 28-year-old competitive freediver from Istanbul, Mehmet, consulted Dr. Gençel after experiencing severe post-dive muscle cramps and fatigue that threatened his career. His extreme low-body-fat diet for buoyancy control was causing electrolyte imbalances. Dr. Gençel designed a unique 'depth-phased nutrition plan' with specific pre-dive, depth-hold, and recovery protocols using Mediterranean seafood and targeted mineral timing, completely resolving his cramps within three weeks and improving his breath-hold times.

Elif, a 72-year-old retired miniature painter...
Nov 22, 2025
Doctor: Dr. Duygu Gençel Hospital: Zekeriyakoy Medical Center

Elif, a 72-year-old retired miniature painter with early-stage Parkinson's, struggled with medication-induced constipation and hand tremors that made eating difficult. Dr. Gençel created a 'texture-modified Ottoman cuisine' plan, focusing on high-fiber purees from traditional dishes like lentil soup and eggplant spreads, served at specific temperatures to enhance swallow safety. She also introduced tremor-friendly utensil adaptations. Elif's gastrointestinal function normalized, and she regained 4 pounds over two months while continuing her art.

Kaan, a 16-year-old esports prodigy from...
Sep 12, 2025
Doctor: Dr. Duygu Gençel Hospital: Zekeriyakoy Medical Center

Kaan, a 16-year-old esports prodigy from a wealthy family, was admitted with severe metabolic syndrome and gaming-related repetitive strain injuries. His diet consisted entirely of energy drinks and delivery food during 16-hour gaming sessions. Dr. Gençel implemented a 'cognitive performance nutrition' intervention, scheduling specific macro-nutrient timed snacks around tournaments, introducing anti-inflammatory spices for joint health, and working with his team's coach to integrate mandatory 'fueling breaks.' His reaction times improved by 11%, and he lost 8 kg in three months.

Aisha, a 34-year-old Syrian refugee and...
Sep 18, 2025
Doctor: Dr. Duygu Gençel Hospital: Zekeriyakoy Medical Center

Aisha, a 34-year-old Syrian refugee and former mathematics teacher, presented with severe iron-deficiency anemia and PTSD-related appetite loss. Traditional treatment failed due to food insecurity and traumatic associations with certain foods. Dr. Gençel collaborated with a cultural mediator to develop a nutrition plan using affordable, locally-sourced ingredients that resembled familiar Damascus dishes, incorporating iron-rich wild greens from Turkish cuisine. She also connected Aisha with a community garden project. Her hemoglobin levels normalized after four months.

My 82-year-old father, Ahmet, fell in...
Sep 13, 2025
Doctor: M.D. Enes Cansız Hospital: Zekeriyakoy Medical Center

My 82-year-old father, Ahmet, fell in his garden and fractured his hip. The ambulance brought him to Zekeriyakoy Medical Center in immense pain. Dr. Enes Cansız met us at the ER entrance—he was already briefed. What struck me wasn't just his swift decision for emergency surgery, but how he knelt by the gurney, held my father's trembling hand, and explained the procedure in simple Turkish, calling him 'Amca' (uncle). He coordinated with orthopedics, managed Dad's COPD flare-up during prep, and texted me updates at 3 AM post-op. Dad's recovery was tough, but Dr. Cansız visited his room daily, even adjusting pain meds based on Dad's old-school reluctance to complain. He treated the human, not just the trauma.

Our 5-year-old daughter, Elif, swallowed a...
Aug 04, 2025
Doctor: M.D. Enes Cansız Hospital: Zekeriyakoy Medical Center

Our 5-year-old daughter, Elif, swallowed a small toy battery during a family dinner. Panic doesn't describe it. At the ER, Dr. Cansız had a calm, almost playful energy. He distracted Elif with a puppet on his stethoscope while simultaneously directing the team for an urgent endoscopic removal. He explained the chemical burn risk to us without inducing more fear, using drawings. The procedure was over in 20 minutes. At follow-up, he didn't just check her throat; he had a serious 'talk' with Elif about what objects are 'food for doctors,' making her giggle. He turned a potential tragedy into a lesson wrapped in kindness. We still have his drawing of a 'battery-eating dragon' on our fridge.

I'm a mountaineer and suffered a...
Aug 08, 2025
Doctor: M.D. Enes Cansız Hospital: Zekeriyakoy Medical Center

I'm a mountaineer and suffered a complex lower leg fracture with compartment syndrome after a climbing fall near Belgrade Forest. This wasn't a standard break; circulation was compromised. Dr. Cansız, upon assessment, declared 'We have a race against time' and transformed into a tactical commander. He bypassed red tape, mobilizing the vascular and orthopedic teams within minutes. In the OR, he performed a fasciotomy to relieve the pressure. His post-op care was brutally honest—he warned me of possible nerve damage and a long rehab, but mapped out a phased recovery plan. He checked my pulse in my foot every two hours himself that first night. His blend of urgency, surgical skill, and no-nonsense follow-through saved my leg and possibly my life.

What I thought was severe indigestion...
Oct 15, 2025
Doctor: M.D. Enes Cansız Hospital: Zekeriyakoy Medical Center

What I thought was severe indigestion turned out to be a ruptured appendix. I arrived at the ER alone, doubled over. Dr. Cansız's approach was methodical and lightning-fast. He asked precise questions, pressed my abdomen once, and immediately ordered a CT scan, overruling a junior resident's suggestion of less urgent tests. His diagnosis was confirmed within 30 minutes. He explained the peritonitis risk with chilling clarity, securing my consent for surgery while already notifying the OR. There was no warmth initially, just intense, efficient competence. It was only after surgery, when he came to see me, that he smiled for the first time and said, 'You had a very angry appendix. We evicted it.' That's when I felt cared for. His priority was saving me first, comforting me second—exactly what I needed in that crisis.

Dr. dr Cihangir Görgülü provided exceptional...
Aug 16, 2025
Doctor: Dr. Cihangir Görgülü Hospital: Zekeriyakoy Medical Center

Dr. dr Cihangir Görgülü provided exceptional care for my radiology condition. The treatment was personalized and effective.

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VO-284, Eldeco Centre 110017