Patient Experience
I brought my 4-year-old daughter in because she kept saying her ear felt 'full of bubbles.' Dr. Demireller didn't just look—he showed her the tiny camera on his phone screen and let her watch as he found the pea she'd quietly inserted a week prior. He called it 'ear treasure hunting' and made the whole extraction feel like a game. His patience with frightened children is nothing short of magical. At Acıbadem Izmir, they even gave her a sticker badge that said 'Brave Ear Explorer.' We left with zero tears and a story she now proudly tells.
As a 72-year-old with chronic sinusitis, I've seen my share of ENTs. Dr. Alp is different. During my routine follow-up, he noticed a slight asymmetry in my vocal cords that others had missed for years. He ordered a specific scan 'just to be thorough,' which revealed a tiny, treatable nodule. What struck me wasn't just his sharp eye—it was how he explained the 3D imaging to me, using simple analogies about guitar strings. He coordinated with the oncology department seamlessly. This wasn't a routine checkup; it was preventive care of the highest order. I feel seen, in every sense.
Midnight on a holiday weekend, and my husband woke up with a sudden, terrifying neck swelling that made breathing difficult. The ER at Acıbadem Izmir called Dr. Demireller, who arrived within 25 minutes in casual clothes. He diagnosed a rare, acute parapharyngeal abscess. No panic, just calm, rapid instructions. He performed emergency drainage then and there, explaining each step to us even in the crisis. His post-op care was meticulous—he visited three times daily, even on his supposed day off. He didn't just save a life; he managed the profound fear that comes with such a crisis. We are forever indebted.
I'm a professional wind instrument player—my ears and sinuses are my livelihood. After a complex endoscopic sinus surgery with Dr. Demireller for a stubborn polyp blockage, the real test was the follow-up. He didn't just clear me; he designed a unique 'wind pressure rehabilitation' plan. He consulted with a musician friend to understand the specific physical demands of my oboe playing. At my last visit, he used a tiny fiberoptic scope while I played a scale to visualize my sinus airflow in real-time. This blend of surgical excellence and functional, artistic understanding is unparalleled. My recovery wasn't just medical; it was a tailored return to my art.