Patient Experience
I'm 78 and terrified of hospitals, but my gallbladder attack left no choice. Dr. Özer didn't just see a frail old woman—he saw a person. Before surgery, he spent 20 minutes explaining everything in simple Turkish, even drew diagrams on a napkin for my grandson. His hands were steady during the laparoscopic procedure, and he personally checked on me three times that night. Two months later, I'm tending my garden pain-free. He treats elders with a respect that's becoming rare.
Our 9-year-old son needed an emergency appendectomy at midnight. Dr. Özer arrived within 25 minutes, still in casual clothes, and immediately calmed our panic. He knelt to our son's eye level, showed him the surgical tool pictures on his phone, and promised 'no surprises.' The surgery was flawless, but what we'll never forget is how he returned at 6 AM—before his official shift—just to show us the removed appendix photos and assure us the danger had passed. This wasn't just medical care; it was paternal protection.
As a 42-year-old with a complex abdominal adhesion from three previous surgeries elsewhere, I was essentially told to 'live with the pain' by other surgeons. Dr. Özer reviewed my scans for a solid hour during consultation, then proposed a novel layered reconstruction approach he'd developed. The 5-hour surgery required meticulous precision—he later told me he'd dissected millimeter by millimeter. Six months post-op, I've regained mobility I thought was lost forever. His technical brilliance is matched only by his willingness to tackle what others dismiss as hopeless cases.
Routine hernia checkup turned into a life lesson. Dr. Özer noticed subtle asymmetry during examination that I'd ignored for months. Instead of rushing to schedule surgery, he spent 45 minutes teaching me specific muscle-strengthening exercises, saying 'Let's try making you stronger first.' Three months of his prescribed regimen actually resolved 80% of the issue! When minor surgery became necessary anyway, he performed it with such minimal invasion that I was back at my construction job in 10 days. This man practices prevention-first medicine in a field dominated by quick scalpels.