Patient Experience
I'm a 72-year-old retired fisherman who had been ignoring a persistent abdominal pain for months, chalking it up to 'old age.' My daughter finally dragged me to Acıbadem. Dr. Berkhan didn't just glance at my file; he sat, listened to my whole story—even about the boat I used to captain. His hands were gentle during the exam. He suspected a gallbladder issue, but his approach was so calm, he made the idea of surgery feel less terrifying. He explained everything to me and my family in plain Turkish, drawing simple diagrams. The laparoscopic surgery was a success, and his visits during recovery were brief but profoundly reassuring. He has the steady presence of a good sea captain. I trust him completely.
Our 8-year-old son, Deniz, had an acute appendicitis attack on a holiday weekend. It was every parent's nightmare—the panic, the rush to the ER at Acıbadem Izmir Kent. Dr. Berkhan Savaşçın met us with an immediate, focused calm that cut through our fear. He didn't just talk to us; he crouched down to Deniz's level, showed him the funny cartoon pattern on his surgical cap, and promised he'd 'fix the tummy bug.' His ability to connect with a scared child was as impressive as his surgical skill. The operation was swift, and his follow-up was meticulous. He even remembered to ask Deniz about his football team at the post-op check. He treated our son like a person, not just a case. A brilliant surgeon with a heart.
As a 45-year-old teacher, my umbilical hernia was more of an annoying inconvenience than an emergency. I saw Dr. Berkhan for a routine consultation, expecting a quick chat and a surgery date. Instead, he conducted a thorough physical exam and spent considerable time discussing two different surgical approaches—open repair versus laparoscopic—detailing the pros, cons, and recovery for each specific to my active lifestyle. He never rushed me. He answered every one of my 'what if' questions with patience. The surgery (I opted for laparoscopic) was textbook, and the scar is nearly invisible. What stands out is his philosophy: he treats elective surgery with the same gravity as emergency care, ensuring you are an informed partner in your own health. Exceptional care.
This review is for a complex, two-stage procedure. I had a severe case of pilonidal sinus disease that had been botched by another clinic, leaving me with chronic infection and pain. I was desperate and deeply skeptical of surgeons. Dr. Savaşçın reviewed my messy history without judgment. He proposed a radical but clear plan: first, control the infection, then perform a major flap reconstruction. His confidence was not arrogance; it was based on transparent reasoning. The surgery was long and intricate. During the difficult recovery, he was relentlessly available to my nurses and me, adjusting care daily. A year later, I am finally healed. He tackled a nightmare scenario others created and saw it through with unwavering commitment. He is a true problem-solver in the operating room.