Patient Experience

My 92-year-old mother, who has both...
Oct 30, 2025

My 92-year-old mother, who has both diabetes and early-stage dementia, was experiencing unexplained weight loss and confusion. Dr. İnci Okan didn't just treat numbers on a chart—she spent an hour with us, speaking slowly and making direct eye contact with my mother, not just with me. She discovered a medication interaction three other doctors had missed and adjusted her treatment plan with such gentle precision. What struck me most was how she explained everything to my mother as if she were fully competent, preserving her dignity. We left with not just a medical solution, but with my mother feeling respected. At Kent Medical Center Bayraklı, Dr. Okan practices medicine with both brilliance and profound humanity.

As an expat living in İzmir...
Aug 01, 2025

As an expat living in İzmir with limited Turkish, I arrived at the emergency department with severe abdominal pain, terrified and alone. Dr. Okan was the on-call internist who took my case. She switched seamlessly to fluent English, but her care transcended language. She ordered a CT scan that revealed a complex, atypical appendicitis—not straightforward enough for immediate surgery. She coordinated with surgeons, explained the 'wait-and-see' protocol with clear diagrams, and personally checked on me every two hours through the night. Her ability to manage both the medical complexity and my intense anxiety was extraordinary. She turned a scary, lonely emergency into a structured, comprehensible process. I've never felt so cared for in a medical crisis.

Our 8-year-old son developed a persistent,...
Aug 01, 2025

Our 8-year-old son developed a persistent, high fever and a strange rash that his pediatrician couldn't diagnose. We were referred to Dr. İnci Okan for an internal medicine consult. She entered the room, knelt down to his eye level, and asked him about his favorite football team before examining him. Her approach was methodical yet playful. She identified a pattern in his symptoms that pointed to Kawasaki disease, a rare childhood condition that affects the heart. She explained it to us, the parents, with devastating clarity but without inciting panic, and immediately initiated the critical treatment protocol. Her dual focus—on calming our child and executing a rapid, accurate diagnosis—likely saved his heart from long-term damage. She is a detective, a healer, and a comfort, all in one.

I'm a 45-year-old software engineer with...
Oct 06, 2025

I'm a 45-year-old software engineer with a family history of heart disease. I went to Dr. Okan for what I thought would be a routine cholesterol checkup. Instead, she conducted a comprehensive 'systems review,' asking detailed questions about my stress levels, sleep patterns, and even minor heart palpitations I'd dismissed. She ordered a specific, advanced lipid panel and a stress echocardiogram that my previous doctor never suggested. The results revealed a significant, silent coronary blockage. What was meant to be a 20-minute visit became a life-saving intervention. She didn't just follow a checklist; she listened to the subtext of my health. Now, post-angioplasty and under her meticulous follow-up, I understand that Dr. Okan doesn't do 'routine'—she does 'thorough.' Her preventive care is as intensive as her crisis management.

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Location

VO-284, Eldeco Centre 110017