Patient Experience
My 82-year-old mother developed a persistent fever and confusion after returning from a cruise. Dr. Hizel was the only specialist who recognized it as a rare bacterial endocarditis from a dental procedure months prior, not just 'old age.' He coordinated with cardiology at Acibadem Izmir Kent, explaining the complex antibiotic regimen to us in simple terms using a whiteboard. His calm, methodical approach during the 6-week IV treatment at the hospital outpatient clinic saved her life. He even called us on weekends to check her progress. We trust him completely.
Our 4-year-old son contracted a severe, drug-resistant skin infection (MRSA) that spread rapidly. The pediatrician was overwhelmed. Dr. Kenan Hizel took over his case in the emergency department. He didn't just prescribe; he investigated. He asked about recent playground visits, our pets, everything. He identified the specific strain and designed a targeted oral antibiotic plan that avoided hospitalization. He spoke directly to our son, making him laugh with germ-themed jokes. The infection cleared in 10 days. Dr. Hizel turned a terrifying situation into a manageable one.
As a frequent traveler for work, I needed a comprehensive pre-travel consultation for a project in Southeast Asia. Dr. Hizel's routine checkup was anything but routine. Instead of a generic sheet, he provided a personalized, hour-long risk assessment based on my exact itinerary, activities (including rural site visits), and medical history. He prescribed specific prophylaxis, arranged for uncommon vaccines, and gave me a direct contact number. When I developed a febrile illness abroad, a single email to him with symptoms led to immediate, precise advice that local doctors confirmed. His proactive planning was a shield.
Following a complex abdominal surgery, I developed an unexplained postoperative infection that wasn't responding to standard antibiotics. My surgeon was puzzled. Dr. Hizel was consulted and conducted a detective-like review: he analyzed the surgical culture reports, requested specific advanced lab tests on the biofilm, and discovered a rare fungal co-infection. He orchestrated a dual antifungal and antibacterial therapy, balancing potency with my kidney function. His meticulous follow-up visits every 48 hours in the hospital, adjusting doses based on daily bloodwork, were the turning point. He treated the invisible culprit everyone else missed.