Patient Experience

Patient experience at Kent Medical Center Bayraklı – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Medical Oncology, Breast Surgery, Pediatric Cardiology, making Kent Medical Center Bayraklı a preferred hospital in Izmir for planned and emergency treatment.
My 82-year-old grandmother, a retired calligrapher,...
Nov 05, 2025
Doctor: Prof. M.D. Aytekin Akyüz Hospital: Kent Medical Center Bayraklı

My 82-year-old grandmother, a retired calligrapher, began seeing intricate, miniature people writing on our walls—a condition she found fascinating, not frightening. Dr. Akyüz diagnosed Charles Bonnet syndrome, a consequence of her macular degeneration. Instead of aggressive medication, he collaborated with an occupational therapist to create 'reality-check' techniques using textured paper and specific lighting, preserving her artistic mind's dignity.

Our 8-year-old son knocked out his...
Aug 03, 2025
Doctor: Dr. Bengi Aydinel Hospital: Kent Medical Center Bayraklı

Our 8-year-old son knocked out his front tooth at a soccer match on Sunday evening. Panicked, we called the emergency line. Dr. Bengi met us at the clinic within 45 minutes - she was wearing casual clothes and had clearly come from home. What amazed me wasn't just the successful reimplantation (she explained it had a 50% chance but was worth trying before considering an implant later). It was how she calmed our crying child by showing him the 'tooth rescue kit' she used, letting him hold the saline container, and calling it a 'tooth superhero mission.' Three follow-up visits later, the tooth has taken! She created a custom mouthguard molded from blue glittery material he chose. We've never seen a child actually excited for dental appointments.

As a musician who plays wind...
Nov 03, 2025
Doctor: Dr. Bengi Aydinel Hospital: Kent Medical Center Bayraklı

As a musician who plays wind instruments, my jaw alignment is everything. Multiple dentists told me my TMJ pain and clicking were 'just stress.' Dr. Bengi approached it like a forensic investigation. She had me bring my saxophone to the appointment, recorded slow-motion video of me playing, then correlated the footage with dynamic jaw tracking data. The diagnosis? A subtle developmental asymmetry exacerbated by years of uneven pressure. The surgery was complex - she coordinated with a maxillofacial specialist - but her pre-op preparation included custom exercises with my instrument mouthpiece. The recovery was longer than expected, but she was brutally honest about timelines. Now I play without pain for the first time in a decade. She understands that teeth exist in a living, functioning human.

I came in for what I...
Dec 14, 2025
Doctor: Dr. Bengi Aydinel Hospital: Kent Medical Center Bayraklı

I came in for what I thought was a routine cleaning and mentioned in passing that I'd had a canker sore for three weeks. Dr. Bengi's demeanor changed immediately. She did a painless brush biopsy right then, something no dentist had ever done during a cleaning. When it showed abnormal cells, she personally walked me to the oral medicine department in the same building and introduced me to the specialist. Turned out to be early-stage lichen planus, not cancer, but her vigilance caught it before it became painful. What struck me was her system: she reviews every patient's entire medical history before each appointment, not just dental records. At my follow-up, she remembered my medication allergies without checking the chart. That level of attention in a busy practice at Kent Medical Center is extraordinary.

As a 72-year-old retired opera singer,...
Nov 30, 2025
Doctor: M.D. Dilek Sınmaz Hospital: Kent Medical Center Bayraklı

As a 72-year-old retired opera singer, I thought my performing days were over when chronic laryngitis and vocal nodules stole my voice. Dr. Sınmaz didn't just see a medical condition—she understood my identity was tied to my voice. Her precise microsurgery and customized vocal therapy restored not just function but my ability to hit high C again. She gave me back my art.

Our 8-year-old daughter had such severe...
Aug 12, 2025
Doctor: M.D. Dilek Sınmaz Hospital: Kent Medical Center Bayraklı

Our 8-year-old daughter had such severe obstructive sleep apnea from enlarged adenoids that she was falling asleep in class and her grades were plummeting. Dr. Sınmaz's gentle approach with children was remarkable—she used puppet demonstrations to explain the procedure. Post-surgery, our daughter sleeps peacefully, her energy has returned, and she's thriving academically. It changed her childhood.

I'm a 45-year-old competitive freediver who...
Oct 13, 2025
Doctor: M.D. Dilek Sınmaz Hospital: Kent Medical Center Bayraklı

I'm a 45-year-old competitive freediver who developed barotrauma and persistent Eustachian tube dysfunction after a deep dive. Multiple ENTs told me to quit diving. Dr. Sınmaz, understanding the athletic context, developed a novel pressure-equalization regimen and performed precise tuboplasty. I recently set a personal depth record—pain-free. She treats athletes differently.

During a family vacation in İzmir,...
Sep 18, 2025
Doctor: M.D. Dilek Sınmaz Hospital: Kent Medical Center Bayraklı

During a family vacation in İzmir, my 3-year-old son swallowed a small toy piece that lodged in his nasal passage. In the Kent Medical Center emergency room at midnight, Dr. Sınmaz calmly extracted the object without general anesthesia using specialized pediatric instruments I'd never seen before. Her emergency bedside manner kept our whole family calm during the crisis.

After 12 years of unexplained infertility...
Aug 12, 2025
Doctor: M.D. Ihsan Atabay Hospital: Kent Medical Center Bayraklı

After 12 years of unexplained infertility and three failed IVF attempts elsewhere, we came to Dr. İhsan Atabay as our last hope. His approach was completely different—he didn't just look at my charts, but spent an hour asking about my lifestyle, stress levels, and even my childhood health history. He discovered a previously missed mild thyroid issue and a subtle uterine septum. His surgical correction was minimally invasive, and he coordinated with an endocrinologist. Today, I'm holding my 3-month-old daughter. Dr. Atabay doesn't just treat symptoms; he finds root causes. The entire team at Kent Medical Center Bayraklı supported us through the emotional rollercoaster.

I'm 68 and was terrified when...
Aug 25, 2025
Doctor: M.D. Ihsan Atabay Hospital: Kent Medical Center Bayraklı

I'm 68 and was terrified when post-menopausal bleeding started. My previous doctor dismissed it, but my daughter insisted on a second opinion. Dr. Atabay listened without interruption, then performed a hysteroscopy himself instead of delegating it. He found and removed precancerous polyps in a single procedure. What stood out was his manner—he explained everything in Turkish with such calm clarity, holding my hand when I got anxious. His follow-up protocol is meticulous; I've had two check-ups since, and he remembers personal details about my grandchildren. He turned a frightening emergency into manageable care.

As a competitive gymnast at 16,...
Aug 18, 2025
Doctor: M.D. Ihsan Atabay Hospital: Kent Medical Center Bayraklı

As a competitive gymnast at 16, my irregular periods were affecting my training. Most gynecologists just prescribed birth control, but Dr. Atabay took a holistic view. He ordered specific hormone tests related to athletic stress, consulted with a sports nutritionist, and created a cycle-tracking plan that worked with my competition schedule. He respected my concerns about medication side effects and found natural regulation methods first. Now my cycles are regular without strong hormones, and my performance has improved. He treats teenagers like intelligent partners in their care, not just children.

My wife developed sudden severe preeclampsia...
Dec 02, 2025
Doctor: M.D. Ihsan Atabay Hospital: Kent Medical Center Bayraklı

My wife developed sudden severe preeclampsia at 32 weeks. The midnight rush to Kent Medical Center Bayraklı was chaotic, but Dr. Atabay's presence changed everything. He managed the emergency delivery with astonishing precision, explaining each step to me in the corner despite the crisis. Our son needed NICU care, but Dr. Atabay visited him daily, coordinating with neonatologists. For six weeks postpartum, he monitored my wife's recovery from HELLP syndrome like a detective, catching a liver complication early. This wasn't just obstetric care; it was lifesaving crisis management followed by relentless protective follow-up.

My 92-year-old mother, who has both...
Oct 30, 2025
Doctor: M.D. Inci Okan Hospital: Kent Medical Center Bayraklı

My 92-year-old mother, who has both diabetes and early-stage dementia, was experiencing unexplained weight loss and confusion. Dr. İnci Okan didn't just treat numbers on a chart—she spent an hour with us, speaking slowly and making direct eye contact with my mother, not just with me. She discovered a medication interaction three other doctors had missed and adjusted her treatment plan with such gentle precision. What struck me most was how she explained everything to my mother as if she were fully competent, preserving her dignity. We left with not just a medical solution, but with my mother feeling respected. At Kent Medical Center Bayraklı, Dr. Okan practices medicine with both brilliance and profound humanity.

As an expat living in İzmir...
Aug 01, 2025
Doctor: M.D. Inci Okan Hospital: Kent Medical Center Bayraklı

As an expat living in İzmir with limited Turkish, I arrived at the emergency department with severe abdominal pain, terrified and alone. Dr. Okan was the on-call internist who took my case. She switched seamlessly to fluent English, but her care transcended language. She ordered a CT scan that revealed a complex, atypical appendicitis—not straightforward enough for immediate surgery. She coordinated with surgeons, explained the 'wait-and-see' protocol with clear diagrams, and personally checked on me every two hours through the night. Her ability to manage both the medical complexity and my intense anxiety was extraordinary. She turned a scary, lonely emergency into a structured, comprehensible process. I've never felt so cared for in a medical crisis.

Our 8-year-old son developed a persistent,...
Aug 01, 2025
Doctor: M.D. Inci Okan Hospital: Kent Medical Center Bayraklı

Our 8-year-old son developed a persistent, high fever and a strange rash that his pediatrician couldn't diagnose. We were referred to Dr. İnci Okan for an internal medicine consult. She entered the room, knelt down to his eye level, and asked him about his favorite football team before examining him. Her approach was methodical yet playful. She identified a pattern in his symptoms that pointed to Kawasaki disease, a rare childhood condition that affects the heart. She explained it to us, the parents, with devastating clarity but without inciting panic, and immediately initiated the critical treatment protocol. Her dual focus—on calming our child and executing a rapid, accurate diagnosis—likely saved his heart from long-term damage. She is a detective, a healer, and a comfort, all in one.

I'm a 45-year-old software engineer with...
Oct 06, 2025
Doctor: M.D. Inci Okan Hospital: Kent Medical Center Bayraklı

I'm a 45-year-old software engineer with a family history of heart disease. I went to Dr. Okan for what I thought would be a routine cholesterol checkup. Instead, she conducted a comprehensive 'systems review,' asking detailed questions about my stress levels, sleep patterns, and even minor heart palpitations I'd dismissed. She ordered a specific, advanced lipid panel and a stress echocardiogram that my previous doctor never suggested. The results revealed a significant, silent coronary blockage. What was meant to be a 20-minute visit became a life-saving intervention. She didn't just follow a checklist; she listened to the subtext of my health. Now, post-angioplasty and under her meticulous follow-up, I understand that Dr. Okan doesn't do 'routine'—she does 'thorough.' Her preventive care is as intensive as her crisis management.

As an 82-year-old with skin that's...
Dec 01, 2025
Doctor: Prof. M.D. Kübra Eren Bozdağ Hospital: Kent Medical Center Bayraklı

As an 82-year-old with skin that's seen decades of sun, I was terrified when a persistent patch on my cheek began changing. Dr. Kübra didn't just glance at it—she examined my entire skin history with a magnifying glass, explaining each step in gentle Turkish. Her biopsy was virtually painless, and when it confirmed basal cell carcinoma, she performed Mohs surgery right at Kent Medical Center. What amazed me was how she considered my blood thinners and arthritis—adjusting everything so I felt zero stress. Six months later, my scar is barely visible. She treats the whole person, not just the spot.

Our 4-year-old developed severe atopic dermatitis...
Aug 26, 2025
Doctor: Prof. M.D. Kübra Eren Bozdağ Hospital: Kent Medical Center Bayraklı

Our 4-year-old developed severe atopic dermatitis that kept her scratching until she bled. Pediatricians offered steroid creams, but Dr. Kübra approached it differently. She spent 30 minutes asking about detergents, playground surfaces, even the family cat. Her diagnosis? A combination of contact allergy and sensory-seeking behavior. She prescribed a tailored emollient regimen and taught us 'skin distraction' techniques. At the follow-up, she remembered my daughter's favorite cartoon character and used stickers to explain skin healing. Now, our girl sleeps through the night. This wasn't just dermatology—it was compassionate detective work.

I arrived at Kent Medical Center...
Aug 02, 2025
Doctor: Prof. M.D. Kübra Eren Bozdağ Hospital: Kent Medical Center Bayraklı

I arrived at Kent Medical Center as an emergency referral after a DIY mole removal gone horribly wrong. The site was infected, inflamed, and oozing. Dr. Kübra took one look and calmly said, 'We'll fix this, but first we need to control the damage.' She didn't shame me for my mistake. Instead, she performed immediate debridement under local anesthesia, then created a personalized wound care plan with daily check-ins via their patient portal. Her approach blended emergency intervention with psychological support—acknowledging my anxiety while expertly handling the medical crisis. The healing was remarkable, and she even helped me process the fear that led to the initial mistake.

What started as a routine acne...
Sep 03, 2025
Doctor: Prof. M.D. Kübra Eren Bozdağ Hospital: Kent Medical Center Bayraklı

What started as a routine acne follow-up turned into a life-changing diagnosis. Dr. Kübra noticed subtle textural changes on my upper back during a standard check—something five previous doctors had missed. She ordered specific dermoscopy and discovered early-stage mycosis fungoides, a rare cutaneous lymphoma. Her thoroughness was breathtaking: she coordinated with oncology, explained treatment options with visual aids, and even researched the latest European trials relevant to my case. Now in remission, I realize she didn't just treat a skin condition—she identified a systemic disease through dermatological expertise. Her meticulous attention to detail in a routine visit literally saved my life.

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VO-284, Eldeco Centre 110017