Patient Experience
My hands were shaking in the waiting room. It was my first time seeing a doctor for this kind of stomach pain, and I was really scared it was something serious. Dr. Kiran Kumar could tell I was nervous right away. He didn't rush. He just sat, listened to my whole rambling story, and explained everything in simple words. He said, 'Let's not worry about the worst until we have a reason to.' That calmed me down more than anything. The tests came back fine, just a bad reaction to some food. I walked out feeling like a weight was gone.
Had a persistent fever and body ache for five days. Went to Apollo Kakinada. Saw Dr. M Venkata Kiran Kumar. He asked clear questions, ordered the necessary blood work, and diagnosed a viral infection. Prescribed medication. Explained the dosage. Fever broke in two days. Followed up as advised. Back to normal now. Efficient and effective consultation.
I'm not one to speak up much, but I felt I should say something about Dr. Kiran Kumar. I came in with my mother, who's quite elderly. He was so kind and patient with her, speaking gently and making sure she understood each step. He even took a moment to explain things to me separately afterwards. The clinic was busy, and we did wait a bit, but he never made us feel like a number. It was a very considerate experience during a worrying time.
What a relief! I'd been to two other places for this nagging cough and just got different syrups that did nothing. A friend finally said to try Dr. Kiran Kumar at Apollo. Man, what a difference! He actually listened, asked about my work (turns out the dust at my new site was the culprit), and put me on a proper plan. Not just meds, but practical advice too. The cough is finally clearing up. I'm telling everyone about him!