Patient Experience
At my age, one becomes accustomed to a certain level of discomfort, but the persistent ache in my joints had become quite troublesome. I was hesitant to trouble anyone, but my daughter insisted. Dr. Velaga was very kind. She listened patiently to my old-fashioned descriptions of the pain and never made me feel rushed. Her explanation was clear, without being overly complicated. The treatment plan she suggested was simple and has brought me considerable relief. I feel well looked after.
Had a severe stomach issue. Went to Medicover. The wait was longer than I expected, but once I saw Dr. Velaga, it was efficient. She asked direct questions, examined me, and ordered the right tests. Diagnosis was quick, medication worked. Follow-up was clear. Got the problem solved.
I was quite nervous about seeing a new doctor, as I'm not very good at explaining how I feel. Dr. Velaga has such a gentle way about her. She made me feel at ease from the start, speaking softly and giving me time to find my words. She didn't just treat the numbers on my report; she asked how I was coping day-to-day. That meant a lot. The hospital is busy, but in her room, it felt calm.
What a relief! I'd been feeling run-down for weeks, dragging myself to work. My regular doctor was stumped. A friend recommended Dr. Velaga, and wow, what a difference. She connected dots other people missedasked about stuff I didn't think was related. Got a proper diagnosis and a plan that actually makes sense. I'm already feeling more like myself. So glad I went!