Patient Experience
I'd been to a couple of doctors with this weird, constant fatigue and stomach pain. Everyone said it was just stress. Dr. Pulla actually listened to the whole story, asked a bunch of questions that seemed random at the time, and ordered some specific tests. Turns out it was a pretty uncommon vitamin deficiency causing the issues. I'm just glad he didn't brush me off like the others. He figured it out.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Pulla made it so straightforward. He explained exactly what he'd do, it was over in what felt like ten minutes, and the whole thing was way less of a big deal than I'd built up in my head. Follow-up was simple, and it healed perfectly. Just a smooth, no-fuss experience.
The hospital itself was nice and clean, which helped. But what really stood out was the front desk lady, Shanti, I think her name was. I was a bit flustered and had forgotten my old reports. She was so patient, helped me call my previous clinic, and got everything sorted without making me feel like an idiot. That kind of help from the staff makes a real difference.
Look, I'm not great with doctors. I get quiet. Dr. Pulla has this calm way about himhe doesn't rush you. He sat there, let me get my thoughts together, and talked *with* me, not at me. He even cracked a small joke about my terrible diet when discussing lifestyle changes. It didn't feel like a lecture. Felt like someone actually trying to help.