Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Sujana actually listened. She asked questions about things no one else had, ran some different tests, and figured out it was a tricky gallbladder issue that wasn't showing up on the usual scans. I was nervous, but she explained it all in a way that made sense, without talking down to me. She really took the time.
Had to get a small cyst removed from my back. Honestly, I was more worried about the paperwork and the wait than the actual thing. But at Medicover Kakinada, it was surprisingly straightforward. Dr. Madivada's team had everything ready, the procedure itself was quick, and she checked in right after. The whole thing felt very normal and hassle-free, which is exactly what you want for something routine.
The place was busy when I went for my dad's follow-upparking took a minute. But once we got inside, the difference was clear. The front desk people remembered us from last time, and the nurse who took his vitals was really kind, joking with him to ease his nerves. The environment in Dr. Sujana's clinic felt calm and organized, which helped a lot when my dad was feeling anxious.
What stuck with me was how Dr. Sujana talks to you. I had a lot of questions, some probably silly, about my medication. She didn't rush me out. She sat down, drew a little diagram on her notepad about how the medicine works, and made sure I understood. It felt like talking to a very smart, patient friend who just happens to know a lot about medicine.