Patient Experience
I'd been to a couple of doctors about this constant fatigue and stomach pain. They said it was just stress. Dr. Vuppala Subha Rao listened differently. He asked questions about things no one else had, even my daily routine and what I ate. He ordered some specific tests at Medicover and figured out it was a tricky thyroid issue affecting my digestion. It wasn't obvious, but he pieced it together. I'm finally on the right treatment.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. Dr. Rao explained the entire process in simple terms, didn't rush me, and the procedure itself was over before I knew it. The whole thing was straightforward, no drama. I was in and out of Medicover that morning, and the recovery was exactly as he said it would be.
Parking at the hospital was a bit of a hassle that day, I won't lie. But once inside, it made a difference. The front desk people were patient, and the nurse who took my vitals had a really calm way about her. The place felt clean and organized, which helped settle my nerves while I waited to see Dr. Rao. It felt like everyone was on the same team.
What I remember most is how Dr. Rao talked to my elderly mother. She was confused and scared. He didn't just talk to me; he sat down, made eye contact with her, and explained things using words she could understand. He even cracked a little joke that made her smile. That kindness meant more to us than anything. You could tell he genuinely cared about the person, not just the patient file.