Patient Experience
At my age, visits to the hospital can be unsettling. Dr. Saravana Kumar at Apollo Reach made it much easier. He explained my condition in simple terms, never rushed me, and had a very calm manner. The nurses mentioned he'd checked on my file after hours, which I appreciated.
My father was admitted with a bad fever, and we were all worried. Dr. Kumar was the one who really kept us in the loop. He'd find us in the waiting area to give updates in plain Tamil, not just medical jargon. He told us what to expect each day, which took a huge weight off our shoulders. We felt he was truly looking out for our whole family.
Had a stubborn stomach issue for weeks. Saw Dr. Saravana Kumar at Apollo Karaikudi. He listened, didn't brush me off, gave clear instructions. Problem cleared up in a few days. Good doctor.
I went in for what I thought was just severe heartburn. The waiting room was packed that morning, I almost left. Dr. Kumar, though, took his time. He asked questions about my work stress and diet, then gently suggested we run a few more checks 'just to be safe.' Turns out it was a minor gallbladder issue starting. Because he was so thorough from the get-go, we caught it early. The whole experience, from that first conversation to the follow-up, felt very careful and personal, not like an assembly line.