Patient Experience
Had to get a small cyst removed from my back. Honestly, I was more worried about the injection than the procedure itself. Dr. Kumar's nurse was great, kept talking to me about my garden to distract me. The doc himself was quick and precise—in and out in maybe twenty minutes. The parking lot was packed that day, but the actual experience was straightforward. Follow-up was easy, and the scar is barely there now.
The Apollo Reach facility in Karaikudi is clean and calm, which helps when you're feeling anxious. What stood out, though, was the front desk staff. My appointment slip got wet in the rain and was unreadable, and the lady just smiled, found my name in the system, and printed a new one without any fuss. The pharmacy line was long, but one of the helpers saw I was with my elderly mother and brought us a chair to wait. It's those small things.
My son, he's eight, had a bad fever and was terrified of doctors. Dr. Prasanna Kumar didn't just talk to me; he crouched down to my boy's level. He showed him how his stethoscope worked, let him listen to his own heartbeat, and called it a 'heart engine.' He turned the whole check-up into a sort of game. My son left asking when we could see the doctor again, which is a first. That kind of patience means a lot.
My stomach had been a mess for months, and a couple of other doctors just said it was stress. Dr. Chandra Mohan actually listened to everything, even the weird details I thought were silly. He ordered a specific test no one else had, and it turned out to be a tricky bacterial overgrowth. He explained it all with a diagram on his notepad—simple, clear. Started the treatment he suggested, and I finally feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous about the local anesthetic and the stitches. Dr. Chandra Mohan talked me through each step as he did it, which really kept my mind off things. The whole thing was over in maybe twenty minutes. It healed up perfectly, no fuss. Sometimes a straightforward thing is just done well, and that matters.
The parking at Apollo Reach was packed the day of my appointment, which stressed me out. But once I got inside, the front desk people were really kind about it. The place felt calm and clean. When I saw Dr. Chandra Mohan, he was completely focused, not rushed. It felt like the whole environment, from the staff to the doctor, was working to make a potentially stressful day okay.
What stuck with me was how Dr. Chandra Mohan speaks to you. I'm an older patient, and sometimes doctors just talk to my son. Not him. He looked right at me, asked me questions directly, and waited for my answer. He has a quiet, patient way about him that made me feel respected, not just like another case file. That kind of manner is rare.
My dad was admitted with a bad fever and we were all really worried. Dr. Rajesh Philip was the one who called us every evening to explain what was happening in simple terms, even when things were busy. He never made us feel like we were bothering him with questions. It made a scary time much easier for our whole family.
I hate going to the doctor, always have. My hands were actually sweaty in the waiting room at Apollo Reach. But Dr. Sydney? He was so calm. He just talked to me like a normal person, explained everything he was checking, and didn't rush me at all. I left feeling like I'd actually been listened to, not just processed.
Had a weird pain in my side. Saw Dr. Rajesh Philip. He figured it out fast, got me the right scans, sorted a treatment plan. No fuss, got the job done. Would go back if I needed to.
I'd been feeling run down for months, just off. My usual check-ups showed nothing. I went to see Dr. Sydney on a friend's tip. The clinic was packed that day, I waited a bit. But once I was in, he spent a solid twenty minutes just asking questions, connecting dots I hadn't even thought were related. He ordered one specific blood test others had missed. Turns out it was a simple vitamin deficiency. Started supplements, felt better in weeks. It wasn't magic, it was just someone paying proper attention.
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Stalin Raja actually sat and listened, really listened, to everything I said. He ordered some specific tests others hadn't, and it turned out to be something quite rare with my gallbladder. He explained it in a way that finally made sense, without making me feel stupid for being worried. He sorted out the treatment plan, and I'm finally feeling like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Stalin Raja made it so straightforward. The whole thing was over before I knew it. He told me exactly what he was doing as he did it, which kept me calm. The stitches were neat, healing was quick with no fuss. It was just a simple thing, but it's a relief to have it done properly.
The parking at Apollo Reach was a bit of a hassle that morning, I won't lie. But once inside, the place felt calm. The front desk lady helped me find my way, and the nurse who took my vitals was really kind, chatting about the weather to distract me. It made waiting to see the doctor less stressful. The whole team there just seemed to work well together.
What I remember most is how Dr. Stalin Raja talked to my elderly mother. She gets confused easily and was scared about her new medication. He didn't rush her. He pulled up a chair, looked her in the eye, and repeated the instructions slowly until she nodded that she understood. He has a quiet, patient way about him that puts you at ease. You don't feel like just another file on his desk.
My mother was admitted with a bad stomach infection. Dr. Shankar M. explained everything to us in Tamil, which put my father at ease. He didn't rush us, answered all our questions about the medicine, and even called the next day to check on her. The hospital was busy, but he made time. We felt looked after.
Took my son in for a high fever that wouldn't break. Dr. Shankar was direct and clear. He told us exactly what he thought it was, what the treatment would be, and what to watch for. No sugar-coating, which I appreciate. My boy started improving within a day. Simple, effective care.
My husband was very anxious about his check-up. Dr. Shankar has such a calm way about him. He listened quietly, spoke softly, and his manner just helped my husband relax. The parking lot was full that day, but the wait was worth it for that kind of peace of mind. We're very grateful.
After weeks of my dad feeling run-down and local treatments not helping, we saw Dr. Shankar M. He figured it out quickly, started a new plan, and the change was incredible! I was so worried, but seeing my dad get his energy back... what a relief! The doctor really knows his stuff.
I'd been to a couple of doctors about this constant fatigue and stomach trouble, and everyone just said it was stress. Dr. Prasanna Kumar actually listened to the whole, messy story. He ordered a few specific tests others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. He explained it in plain Tamil, drew me a little diagram on his notepad. It wasn't just a pill; he gave me a plan. For the first time in years, I feel like myself.