Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Reddy actually sat and listened, really listened, to everything I described, even the stuff I thought was silly. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue. He explained it in Telugu, drew me a little diagram on his notepad. I finally felt like someone had found the right puzzle piece.
Had to get a small cyst removed from my back. Honestly, I was nervous about any surgery, even a minor one. Dr. Reddy was so straightforward about it. He told me exactly what he'd do, how long it would take, and what the scar would look like. The whole thing was over in what felt like twenty minutes. I was in and out of Medicover the same morning, and the recovery was just as simple as he said it would be.
Parking at Medicover was a hassle that day, I won't lie. But once I got inside, the difference was clear. The front desk lady saw I was flustered and helped me find my papers. The nurse who took my vitals was really gentle and cracked a small joke to settle me down. It felt like the whole place, from the clean waiting area to the pharmacy staff, was actually working together. It made the visit less stressful.
What I remember most is how Dr. Reddy talks to you. He doesn't just look at the file; he looks at you. When my mother was sick, he'd pull up a chair next to her bed, speak directly to her in a calm voice, and make sure she understood before he ever turned to me. He has this quiet, patient way about him that makes you feel like you're his only patient that day, even though you know he's incredibly busy.