Patient Experience
For months, I just felt off—tired, some aches, nothing I could pin down. A couple of other doctors shrugged it off as stress. Dr. Suresh Goud actually listened, really listened, and asked questions about things no one else had. He ordered some specific tests and figured out it was a thyroid issue that was mimicking other problems. I was nervous it was something worse, but his clear explanation and straightforward plan finally made sense of it all.
I needed a small cyst removed from my back. Honestly, I was more worried about the hassle than the procedure itself. Parking at Apollo Reach was a nightmare that day, completely full. But once I got in, everything was straightforward. Dr. Goud did the job quickly, explained each step as he went, and it was over before I knew it. The whole visit, aside from my parking adventure, was surprisingly simple.
The clinic was running a bit behind, which I expected. But what stood out was the nurse at the front desk. She could see I was anxious and kept checking in, offering water, and giving honest updates instead of just saying 'soon.' It made the wait feel less isolating. When I finally saw Dr. Goud, that same considerate attitude carried through. The team there really works well together.
My teenage son had to see Dr. Goud for a sports physical and he was being a typical grumpy, closed-off kid. Dr. Goud didn't just talk to me; he spoke directly to my son, cracked a silly joke about cricket, and got him to relax. He has this calm, no-nonsense way that somehow also puts you at ease. My son left saying, 'He's alright,' which is high praise.