Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Gouthami actually listened. She asked questions no one else had, ordered some specific tests, and figured out it was a tricky gallbladder issue that wasn't showing up on the usual scans. She explained it all with a diagram on her notepad. I felt heard for the first time, and we finally had a real plan.
Needed to get a small cyst removed. Honestly, I was nervous at first, but Dr. Gouthami made it so simple. The whole thing at Medicover was quickin and out in a few hours. The procedure itself was straightforward, she told me exactly what she was doing as she did it, and the recovery was just as she said it would be. No drama, just good, clean care.
The hospital itself was nice and calm, which helped a lot. I was early for my appointment and the parking was full, so I was a bit flustered. But the front desk people were really kind about it, and the nurse who took my vitals had a great way of chatting that put me at ease before I even saw the doctor. It felt like a team effort.
What I remember most is how Dr. Gouthami talks to you. I'm not great with medical stuff, and I know I ask a lot of questions. She never made me feel rushed or silly. She sat down, looked me in the eye, and broke everything down until I got it. She's got a calm way about her that just makes you feel like you're in good hands.