Patient Experience
For months, I just felt offtired, some aches, nothing specific. Other doctors shrugged. Dr. Reddy actually listened, asked questions I hadn't been asked before, and ordered a specific test others hadn't. Turns out it was a thyroid issue that was messing with a lot of things. He explained it in a way that finally made sense. I'm on treatment now and feel like myself again.
I needed a minor cyst removal. Honestly, I was nervous at first, but Dr. Reddy talked me through the whole thing in the clinic itself. The procedure itself was over before I knew it. No drama, no fuss. The stitches were neat, healing was straightforward, and the follow-up was quick. It was just a smooth, simple experience from start to finish.
The parking at Medicover was full that day, which stressed me out. But once inside, the front desk lady was really patient helping me find my file. The nurse who took my vitals had a calming way about her. The whole place just felt clean and organized, which helped settle my nerves before I even saw the doctor. It made a difference.
What stuck with me about Dr. Reddy was how he talked to my elderly father. He didn't just talk at him; he sat down, made eye contact, and explained things slowly without sounding condescending. He checked if Dad understood, and even drew a little diagram on a notepad. You could tell he actually sees the person, not just the patient in the bed.