Patient Experience
I was so nervous going in for my first ever check-up as an adult. Dr. Prasanna was so calm and actually listened to all my worries without making me feel silly. She explained everything in a way that made sense, and by the end, I felt like a weight was off my shoulders. The clinic was busy but she never rushed me.
My 8-year-old son had a high fever that wouldn't break, and we were really scared. Dr. Prasanna at Medicover saw him right away. She was so gentle with him, talked to him directly about his 'tummy dragon' pain instead of just to us. She took the time to explain the treatment plan to us, the parents, step-by-step. We left feeling like we finally had a handle on things.
Had a stubborn cough for weeks. Went to Dr. Prasanna. She figured it out, gave me a prescription, and I was better in a few days. Straight to the point, which I appreciate. Parking at the hospital is always a hassle, but the visit itself was efficient.
I'd been feeling run-down for months, just off. My usual doc retired, so I tried Dr. Mancham Hima Sai Lakshmi Prasanna on a friend's suggestion. First impression was how quiet and focused she was while reviewing my file. She asked questions no one else hadabout my sleep patterns, my work stress. Ordered a couple of specific tests that finally gave us answers. It wasn't a magic fix, but for the first time, I felt like I was on a clear path to feeling better, and she's checking in to see how the new routine is going.