Patient Experience
I'd been to a couple of doctors for this nagging stomach pain, and everyone said it was just acidity. Dr. Kesavan actually listened to the whole history, even the weird details I thought were unrelated. He ordered a specific scan others hadn't, and it turned out to be a tricky gallbladder issue that was starting to cause real problems. He explained it all with a diagram on his notepad—no confusing jargon. I felt heard, finally.
Had to get a small cyst removed from my back. Honestly, I was nervous about the local anesthesia and the stitches. Dr. Kesavan talked me through each step before he did it, which helped a lot. The procedure itself was over before I knew it. The follow-up was quick, and he made sure the scar would be minimal. It was just a simple thing, but he treated it with real care.
The parking at Apollo Karur was a nightmare that day, completely full. By the time I got to the reception, I was pretty flustered. But the lady at the front desk was so calm and got me sorted quickly. The whole floor was quiet and clean, which helped settle my nerves. Even the nurse who took my vitals had a nice way about her. It made the visit less stressful.
What I remember most is how Dr. Kesavan sat down. He didn't stand by the door ready to rush out. When I told him about my anxiety over the blood test results, he didn't dismiss it. He just nodded and said, 'Let's look at the numbers together, and I'll tell you exactly what each one means.' He has a quiet, steady way of talking that makes you feel like you're figuring it out together. That meant more than any medicine that day.