Patient Experience
I'd been to a few doctors for this nagging pain and fatigue, and everyone had a different theory. Honestly, I was starting to think it was all in my head. Dr. Murugesan was different. He listened to my whole history, asked questions others hadn't, and ordered a specific test no one else suggested. It turned out to be something pretty rare. He explained it to me in plain Tamil, drew a little diagram on his notepad, and I finally felt like I had a real answer and a plan.
Had to get a minor cyst removed. I was nervous at first, but Dr. Murugesan made it so straightforward. The whole thing at Apollo Karur was over in an hour. He talked me through each step, the local anesthetic worked perfectly, and I was back home with my feet up by lunch. The stitches were so neat you can barely see the scar now. It was just a simple thing, but it's a relief to have it done right.
The parking lot was packed when I arrived for my dad's follow-up, which put me in a bit of a mood. But from the front desk to the nurses, everyone was so calm and helpful. One nurse even found my dad a wheelchair without us asking. The place is clean and quiet, which helps when you're stressed. It felt like the staff and Dr. Murugesan were all working together, which made a long day much easier.
What I remember most is how he talked to my mother. She's older and gets confused. Dr. Murugesan never rushed her. He sat down, looked her in the eye, and repeated things until she understood. He even joked with her a little to put her at ease. You can tell he sees the person, not just the chart. That kind of patience is rare.