Patient Experience
I'm a 72-year-old retired teacher who had been struggling with worsening cataracts for years, making it difficult to read my beloved poetry books. Dr. Ayşe Öner didn't just see me as another surgery case. During my first consultation at Kayseri Hospital Acibadem, she spent 45 minutes explaining the different lens options in simple Turkish, even drawing diagrams. She recommended a specific multifocal lens based on my reading habits. The surgery was completely painless, and now I can read fine print without glasses for the first time in decades. Her follow-up care was meticulous - she personally called me the evening after surgery to check on me. A truly compassionate healer who restored my favorite pastime.
Our 8-year-old son Kerem developed a sudden, severe eye turn overnight after a fever. We rushed to the emergency department at Kayseri Hospital Acibadem in panic. Dr. Öner was on call and immediately recognized it as a rare case of acute acquired comitant esotropia. What impressed us most was how she calmed our terrified child - she used a puppet to explain the examination and called his eyes 'little cameras that needed checking.' She ordered urgent MRI to rule out neurological causes (which were negative) and started prism therapy immediately. Over three months of weekly follow-ups, she adjusted his treatment with incredible precision. She even coordinated with his schoolteacher about seating arrangements. Today, his eyes are perfectly aligned without surgery. She saved our son from both a medical issue and potential bullying.
As a 42-year-old software developer, I went for what I thought was a routine vision checkup. Dr. Öner noticed subtle abnormalities in my peripheral vision test that I hadn't even perceived. She ordered advanced visual field testing and OCT scans, discovering early-stage glaucoma that typically wouldn't be caught for years. Her approach was remarkable - she created a personalized monitoring plan using a smartphone app to track my eye pressure between visits, explaining how my high screen time career affected my risk. She prescribed a novel combination of drops that don't cause the redness others do. Every 4-month follow-up feels like a strategic partnership rather than just a checkup. She caught a silent thief of sight before it could steal anything.
My husband needed a complex corneal transplant following a chemical injury at his workplace. Multiple doctors had given us pessimistic prognoses. Dr. Öner at Acibadem Kayseri proposed a innovative two-stage approach: first an amniotic membrane transplant to create a healthy bed, then a partial-thickness corneal transplant months later. What stood out was her transparency - she showed us 3D simulations of the procedure and discussed every possible complication in detail. During the second surgery (which lasted 3 hours), she came out twice to update me personally. The post-operative regimen was incredibly detailed, with color-coded drop schedules and video instructions she recorded herself. Nine months later, his vision has improved from counting fingers to 20/40. Her technical skill is matched only by her organizational brilliance and emotional support through this traumatic journey.