Patient Experience

After 12 years of unexplained infertility...
Nov 01, 2025

After 12 years of unexplained infertility and three failed IVF attempts elsewhere, we came to Dr. Bülent Özçelik as our last hope. What struck me first was how he spent 90 minutes reviewing our entire medical history, noticing patterns others missed. He discovered a subtle uterine septum and mild endometriosis that previous scans overlooked. His approach was holistic—he adjusted my thyroid medication and recommended specific dietary changes alongside a tailored IVF protocol. The atmosphere at Kayseri Hospital Acibadem was calm, and his team coordinated every step seamlessly. Today, I'm holding my 3-month-old daughter, Elif. Dr. Özçelik didn't just perform a procedure; he solved a 12-year puzzle with patience and exceptional detective work.

I'm a 68-year-old grandmother who dreaded...
Jul 23, 2025

I'm a 68-year-old grandmother who dreaded my postmenopausal bleeding. My local doctor in Sivas mentioned 'possible biopsy' but seemed rushed. Dr. Özçelik was entirely different—he explained everything in clear Turkish, using anatomical models to show exactly where the polyp was located. He performed a hysteroscopy right there in his office suite at Kayseri Acibadem, with my daughter present for support. What amazed me was his genuine interest in my overall wellbeing; he asked about my osteoporosis and even recommended a gentle exercise program. The procedure was painless, and the benign results came within 48 hours. He treats elderly patients not as problems, but as respected individuals deserving thorough care.

During my 32nd week of pregnancy,...
Jul 29, 2025

During my 32nd week of pregnancy, I developed sudden severe abdominal pain at midnight. The emergency team at Kayseri Hospital Acibadem called Dr. Özçelik immediately. He arrived within 20 minutes, still in casual clothes, and calmly diagnosed placental abruption. While prepping for emergency C-section, he personally explained the risks to my terrified husband in the corridor, using simple drawings on a notepad. His hands were steady during the surgery, and he saved both me and my son, Ali, who needed NICU care. For weeks afterward, he visited Ali daily in the NICU even though it wasn't his department, coordinating with neonatologists. This wasn't just emergency medicine—it was compassionate, continuous care that crossed departmental boundaries.

As a 14-year-old with debilitating menstrual...
Aug 01, 2025

As a 14-year-old with debilitating menstrual cramps that made me miss school monthly, I was embarrassed to see a gynecologist. Dr. Özçelik created a teenager-friendly environment—no stirrups during the first consultation, just talking. He diagnosed endometriosis through ultrasound (avoiding invasive procedures initially) and created a treatment plan involving physical therapy and minimal medication. He spoke directly to me, not just my parents, respecting my autonomy. What's remarkable is how he collaborated with my pediatrician and a nutritionist to address my iron deficiency holistically. Now I can participate in sports and attend school regularly. He treats adolescents not as 'future adults' but as patients deserving age-appropriate, dignified care today.

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Location

VO-284, Eldeco Centre 110017