Patient Experience
I was on a business trip from Istanbul to Kayseri when I developed sudden, severe abdominal pain. As a foreigner, I was terrified. Dr. Ünlü was on emergency duty at Acibadem. He didn't just treat me as a case; he calmly explained every step in excellent English, ordered precise tests that ruled out appendicitis but identified a rare mesenteric adenitis. His diagnostic skill prevented unnecessary surgery. He personally checked on me three times overnight. His combination of sharp clinical acumen and genuine human compassion turned a medical crisis into a manageable situation. I've never felt so well-cared for far from home.
My 8-year-old daughter, Elif, had persistent fatigue and low-grade fever for weeks. Our pediatrician was stumped. A friend recommended Dr. Ünlü. He spent an entire consultation just observing her play, asking her about school, and listening to her describe her 'tired legs.' He ordered a very specific panel of tests others hadn't considered, revealing a mild but chronic Epstein-Barr virus reactivation. His approach with children is magical—he speaks to them, not just the parents. His treatment plan involved rest and nutrition, not just medication. He called us two days later to see how she was responding. Elif now calls him 'the detective doctor.'
At 78, with diabetes and mild heart failure, I dread hospital visits. My routine checkup with Dr. Ünlü is different. He reviews my file before I enter, remembers my grandson's name, and always asks about my garden first. Last month, he noticed a subtle change in my ankle swelling that I hadn't. He adjusted my diuretic with extreme caution, explaining the 'why' behind each milligram. He coordinates with my cardiologist and endocrinologist seamlessly. He doesn't rush; he invests time in prevention. For an elderly patient, he provides not just treatment, but stability and respect. He makes me feel like a person, not a chart.
After a complex abdominal surgery for adhesions at another hospital, I was left with debilitating digestive issues and no clear answers. My follow-up visits were frustrating. I came to Dr. Ünlü as a last resort. He spent two hours on the initial consultation, drawing diagrams of my anatomy, reviewing every scan slice-by-slice, and listening to my entire history. He hypothesized a post-surgical motility disorder and designed a phased diagnostic and rehabilitation plan. He was honest about the complexity and the time required. Six months into his care, using dietary modulation and prokinetic therapy, I have my life back. His mastery of internal medicine for complex post-surgical cases is extraordinary. He solved the puzzle others abandoned.