Patient Experience
After my 12-year-old son's skateboarding accident left him with a complex wrist fracture and nerve concerns, Dr. Ersoy approached his rehabilitation like a puzzle master. Instead of just prescribing exercises, he created a 'mission-based' recovery plan using gamified apps and a small resistance putty shaped like a cartoon character. He spoke directly to my son about 'leveling up' his wrist strength, completely engaging him. The follow-up involved Dr. Ersoy demonstrating subtle finger movements with his own hands, mirroring them for my son to copy—it was like a silent, precise dance. We left not with just a sheet of exercises, but with a sense of adventure about healing.
As an 82-year-old with advanced osteoporosis and a recent vertebral compression fracture, I feared becoming bedridden. Dr. Ersoy's intervention was astonishingly gentle yet transformative. During my first consultation, he spent 10 minutes simply observing how I shifted my weight from my walker to a chair, noting angles I didn't know existed. His treatment wasn't just about my back; he designed a minimalist 'micro-movement' regimen for my ankles and hips to improve overall stability, calling them 'the foundation's foundation.' His tone was one of deep respect, not pity. At Kayseri Hospital, he used a specialized low-intensity ultrasound device I'd never seen before, explaining its mechanism with the calm clarity of a lecturer. My pain decreased, but more importantly, my confidence to move within my new limits soared.
I came to Dr. Ersoy as an emergency referral following a bizarre workplace incident where a falling cable spool struck my shoulder and neck. The pain was acute and confusing, with referred sensations down my arm. Dr. Ersoy conducted an assessment that felt like a forensic investigation. He used a portable thermal imaging camera alongside his physical exam, mapping inflammation hotspots. His diagnosis—a combined brachial plexus irritation and rotator cuff strain—was delivered with rapid, technical precision, yet he immediately sketched a simple diagram on the exam table paper to show me the nerve pathways involved. The acute phase treatment involved a unique combination of targeted pulsed electromagnetic field therapy and immediate, very specific isometric holds I could do at my desk. He turned a chaotic injury into a manageable, understood process within a single visit.
My case was a complex, elective post-surgical follow-up after a failed lumbar fusion left me with chronic pain and scar tissue. Other doctors offered only medication adjustments. Dr. Ersoy approached it as a re-engineering challenge. He obtained my surgical imaging and, using a 3D-printed model of my spine from the hospital's lab, physically showed me how the adhesions were pulling. His rehabilitation plan was unorthodox: it began with manual lymphatic drainage techniques to soften the scar tissue, followed by a carefully sequenced program of 'neurodynamic gliding' exercises, which felt like gently flossing my nervous system. He coordinated with a pain psychologist on staff, framing the recovery as 'recalibrating the pain alarm system.' His style was that of a meticulous architect revising a flawed blueprint, not just a doctor treating symptoms. The progress has been slow but fundamentally different from anything prior.