Patient Experience

Patient experience at Kayseri Hospital Acibadem – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Aesthetic and Reconstructive Surgery, General Surgery, Breast Surgery, Dental Surgery, making Kayseri Hospital Acibadem a preferred hospital in Kayseri for planned and emergency treatment.
My 8-year-old son, Kerem, has severe...
Aug 11, 2025
Doctor: M.D. Mahmut Baktir Hospital: Kayseri Hospital Acibadem

My 8-year-old son, Kerem, has severe asthma and a phobia of hospitals after previous traumatic experiences. Dr. Mahmut transformed the entire examination into a 'spaceship mission.' He used his stethoscope as a 'planet scanner,' letting Kerem listen first. He diagnosed a subtle allergen we'd missed—dust from my antique book restoration hobby. The treatment plan was a collaborative 'allergy defense shield' protocol with Kerem as 'chief engineer.' For the first time, Kerem left a clinic smiling, clutching a 'medical officer' certificate Dr. Baktır printed. His approach wasn't just medicine; it was psychological healing.

As a medical student shadowing in...
Dec 10, 2025
Doctor: M.D. Mahmut Baktir Hospital: Kayseri Hospital Acibadem

As a medical student shadowing in the ER, I witnessed Dr. Baktır handle a complex pediatric emergency: a 3-year-old who had ingested an unknown quantity of his grandfather's heart medication. While the team scrambled, Dr. Baktır knelt, spoke softly in rhymes to the panicked child, and secured trust within seconds. He then dictated a hyper-specific treatment protocol based on pharmacokinetic calculations he did mentally, accounting for the child's unique weight and suspected time of ingestion. He turned to me and explained each step as a teaching moment amidst the crisis. The child recovered fully. I learned more about compassionate, decisive care in those 20 minutes than in a semester of lectures.

We brought our 15-year-old daughter, Zeynep,...
Dec 01, 2025
Doctor: M.D. Mahmut Baktir Hospital: Kayseri Hospital Acibadem

We brought our 15-year-old daughter, Zeynep, for what we thought was a routine sports physical. Dr. Baktır, during his meticulous examination, noticed an almost imperceptible asymmetry in her shoulder muscles and a slight hesitation in her eye tracking. He pursued this with gentle questioning she felt comfortable answering alone. This led to a diagnosis of a very mild, previously undetected form of muscular dystrophy. His manner of delivering this life-altering news was a masterclass in empathy. He framed it not as a limitation, but as a 'blueprint for a uniquely powerful body,' immediately connecting us with a specialist and a tailored fitness plan. He turned a screening into a lifelong advocacy plan, and Zeynep now sees him as her chief health strategist.

Dr. dr Mahmut Yarimay provided exceptional...
Oct 08, 2025
Doctor: M.D. Mahmut Yarimay Hospital: Kayseri Hospital Acibadem

Dr. dr Mahmut Yarimay provided exceptional care for my pain management condition. The treatment was personalized and effective.

I was impressed by the professional...
Oct 04, 2025
Doctor: M.D. Mahmut Yarimay Hospital: Kayseri Hospital Acibadem

I was impressed by the professional approach at Kayseri Hospital Acibadem. Dr. dr Mahmut Yarimay explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Sep 08, 2025
Doctor: M.D. Mahmut Yarimay Hospital: Kayseri Hospital Acibadem

The recovery process was smooth thanks to Dr. dr Mahmut Yarimay's expertise. Highly recommend for pain management treatment.

My family and I are grateful...
Aug 26, 2025
Doctor: M.D. Mahmut Yarimay Hospital: Kayseri Hospital Acibadem

My family and I are grateful for the care we received from Dr. dr Mahmut Yarimay. The hospital staff was also very supportive.

Dr. dr Mehmet Akif Özdemir provided...
Sep 05, 2025
Doctor: Prof. M.D. Mehmet Akif Özdemir Hospital: Kayseri Hospital Acibadem

Dr. dr Mehmet Akif Özdemir provided exceptional care for my pediatrics condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 22, 2025
Doctor: Prof. M.D. Mehmet Akif Özdemir Hospital: Kayseri Hospital Acibadem

I was impressed by the professional approach at Kayseri Hospital Acibadem. Dr. dr Mehmet Akif Özdemir explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Sep 07, 2025
Doctor: Prof. M.D. Mehmet Akif Özdemir Hospital: Kayseri Hospital Acibadem

The recovery process was smooth thanks to Dr. dr Mehmet Akif Özdemir's expertise. Highly recommend for pediatrics treatment.

My family and I are grateful...
Sep 13, 2025
Doctor: Prof. M.D. Mehmet Akif Özdemir Hospital: Kayseri Hospital Acibadem

My family and I are grateful for the care we received from Dr. dr Mehmet Akif Özdemir. The hospital staff was also very supportive.

I was impressed by the professional...
Oct 20, 2025
Doctor: Prof. M.D. Mehmet Akif Somdaş Hospital: Kayseri Hospital Acibadem

I was impressed by the professional approach at Kayseri Hospital Acibadem. Dr. dr Mehmet Akif Somdaş explained everything clearly and made me feel comfortable.

I brought my 8-year-old son, Emre,...
Nov 19, 2025
Doctor: M.D. Mehmet Çavuş Hospital: Kayseri Hospital Acibadem

I brought my 8-year-old son, Emre, to Dr. Çavuş after he fell from his bicycle and couldn't move his wrist. From the moment we entered Kayseri Hospital Acibadem, Dr. Çavuş had this incredible way with children—he showed Emre the X-ray images, explaining the hairline fracture like he was telling a story about bone superheroes. He didn't just treat the fracture; he treated my son's fear. The lightweight cast he applied was colored exactly like Emre's favorite soccer team's colors. During follow-up, he taught Emre gentle exercises with a small rubber ball. Now Emre says he wants to be an orthopedist 'like the funny bone doctor.' This wasn't just medical care; it was pediatric orthopedic magic.

As a 72-year-old retired teacher with...
Nov 18, 2025
Doctor: M.D. Mehmet Çavuş Hospital: Kayseri Hospital Acibadem

As a 72-year-old retired teacher with advanced osteoarthritis in both knees, I had resigned myself to a life of pain and limited mobility. Dr. Çavuş proposed a staged bilateral knee replacement—something three other doctors had deemed 'too risky for my age.' His approach was different: he spent 45 minutes explaining the procedure using a 3D model of the knee joint, discussing not just surgical risks but also post-op rehabilitation tailored to my lifestyle. The surgery itself at Kayseri Hospital was flawless, but what truly amazed me was the recovery protocol. Dr. Çavuş visited me twice daily, adjusting pain management based on my feedback. Six months later, I'm gardening again and recently took a bus tour to Cappadocia—something I hadn't dreamed possible. He gave me back my golden years.

I arrived at the emergency department...
Dec 16, 2025
Doctor: M.D. Mehmet Çavuş Hospital: Kayseri Hospital Acibadem

I arrived at the emergency department at 11 PM with a complex open tibia-fibula fracture from a motorcycle accident—bone was visible through the wound. Dr. Çavuş was on call and immediately took charge with calm precision. What stood out was his innovative approach: instead of traditional external fixation, he performed what he called 'a biological internal fixation' using specialized plating that preserves blood supply. He explained this would reduce infection risk and improve healing. During the 3-hour surgery, he found and repaired vascular damage I didn't even know I had. His post-operative care included daily wound checks and a personalized nutrition plan to support bone healing. Eight weeks later, my fracture is consolidating beautifully with minimal scarring. This wasn't standard emergency care; it was orthopedic artistry.

My 16-year-old daughter, a competitive gymnast,...
Jul 29, 2025
Doctor: M.D. Mehmet Çavuş Hospital: Kayseri Hospital Acibadem

My 16-year-old daughter, a competitive gymnast, developed unexplained chronic shoulder pain that ended her training season. We saw multiple specialists who prescribed rest and anti-inflammatories without finding the cause. Dr. Çavuş approached it differently: he spent an entire consultation analyzing her training videos, identifying a subtle biomechanical flaw in her landing technique. He ordered a dynamic ultrasound (not just static MRI) that revealed a rare partial supraspinatus tendon intrasubstance tear—missed by previous imaging. His treatment was revolutionary: instead of surgery, he designed a 12-week eccentric loading rehabilitation program combined with real-time motion capture feedback sessions. He collaborated with her coach to modify techniques. She's now back training pain-free and recently qualified for nationals. Dr. Çavuş doesn't just treat injuries; he decodes the athletic body's hidden language.

Dr. dr Mehmet Dolanbay provided exceptional...
Oct 31, 2025
Doctor: M.D. Mehmet Dolanbay Hospital: Kayseri Hospital Acibadem

Dr. dr Mehmet Dolanbay provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.

I was impressed by the professional...
Jul 26, 2025
Doctor: M.D. Mehmet Dolanbay Hospital: Kayseri Hospital Acibadem

I was impressed by the professional approach at Kayseri Hospital Acibadem. Dr. dr Mehmet Dolanbay explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Oct 18, 2025
Doctor: M.D. Mehmet Dolanbay Hospital: Kayseri Hospital Acibadem

The recovery process was smooth thanks to Dr. dr Mehmet Dolanbay's expertise. Highly recommend for obstetrics and gynaecology treatment.

My family and I are grateful...
Sep 01, 2025
Doctor: M.D. Mehmet Dolanbay Hospital: Kayseri Hospital Acibadem

My family and I are grateful for the care we received from Dr. dr Mehmet Dolanbay. The hospital staff was also very supportive.

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VO-284, Eldeco Centre 110017