Patient Experience

Patient experience at Medical Park Ankara (Keciren) – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Medical Park Ankara (Keciren) a preferred hospital in Keçiören for planned and emergency treatment.
A 28-year-old professional marathon runner presented...
Nov 02, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 28-year-old professional marathon runner presented with unexplained syncope during a race. Despite a normal resting ECG and echocardiogram, Dr. Bilen suspected exercise-induced arrhythmia. She arranged for a specialized cardiopulmonary exercise test with continuous ECG monitoring, which revealed catecholaminergic polymorphic ventricular tachycardia. The patient was started on beta-blockers and advised against competitive running, transitioning to coaching, a complete career shift that Dr. Bilen helped navigate with psychological support referrals.

A 72-year-old retired history professor with...
Dec 15, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 72-year-old retired history professor with severe aortic stenosis refused surgical intervention due to childhood trauma from medical procedures. Dr. Bilen spent three consultations building trust, then arranged for him to speak with a previous TAVI patient of similar background. He eventually consented to transfemoral TAVI, and his post-procedure recovery was remarkable. He later donated his extensive history book collection to the hospital's patient library.

A 41-year-old single mother working three...
Aug 03, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 41-year-old single mother working three cleaning jobs presented with atypical chest pain. Initial tests were inconclusive, but Dr. Bilen noticed subtle ECG changes during episodes that coincided with her menstrual cycle. She diagnosed microvascular angina with hormonal influences, prescribed tailored vasodilator therapy, and connected the patient with social services to reduce her workload stress, addressing both the cardiac and socioeconomic contributors.

A 19-year-old university student from a...
Oct 07, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 19-year-old university student from a rural village presented with heart failure symptoms. Local hospitals had diagnosed 'viral myocarditis,' but Dr. Bilen identified asymmetrical septal hypertrophy and genetic testing confirmed familial hypertrophic cardiomyopathy. She arranged family screening, discovering his asymptomatic mother and younger sister also carried the mutation, enabling preventive monitoring for all three.

A 58-year-old diplomat recently returned from...
Aug 28, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 58-year-old diplomat recently returned from a tropical assignment developed recurrent pericarditis with tamponade. While standard anti-inflammatories helped, Dr. Bilen pursued the underlying cause through extensive travel medicine consultation, eventually identifying chronic Chagas disease acquired abroad. She initiated antiparasitic treatment alongside colchicine, preventing progression to chronic Chagasic cardiomyopathy.

A 34-year-old video game developer with...
Aug 25, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 34-year-old video game developer with no cardiac risk factors presented with paroxysmal atrial fibrillation. Dr. Bilen discovered his AF episodes consistently followed 72-hour coding marathons with excessive energy drink consumption. Instead of immediate ablation, she designed a 'heart-healthy developer protocol' with scheduled breaks, hydration tracking, and caffeine limits, eliminating episodes without procedural intervention.

An 82-year-old grandmother with metastatic breast...
Nov 02, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

An 82-year-old grandmother with metastatic breast cancer developed cardiac amyloidosis from her chemotherapy. While oncology focused on cancer progression, Dr. Bilen coordinated with palliative care to manage her heart failure symptoms specifically, allowing her to attend her granddaughter's wedding with adequate energy, a quality-of-life achievement the family described as 'priceless.'

A 47-year-old Kurdish refugee with no...
Nov 10, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 47-year-old Kurdish refugee with no medical records presented with advanced heart failure. Language barriers and trauma made history-taking difficult. Dr. Bilen worked with a cultural mediator and used point-of-care ultrasound to diagnose chronic rheumatic heart disease with severe mitral stenosis. She navigated complex insurance barriers to secure valve replacement through humanitarian hospital funds.

A 29-year pregnant woman at 32...
Sep 25, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 29-year pregnant woman at 32 weeks gestation developed peripartum cardiomyopathy. Dr. Bilen coordinated a delicate balance between optimizing maternal cardiac function and fetal safety, using carefully titrated medications and frequent monitoring. She delivered a healthy baby via planned C-section at 37 weeks, with Dr. Bilen present throughout to manage cardiac parameters in real time.

A 63-year-old retired jazz musician with...
Aug 01, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 63-year-old retired jazz musician with critical limb ischemia refused amputation for diabetic foot ulcers. Dr. Bilen identified underlying severe peripheral artery disease and arranged for complex endovascular revascularization, saving his leg. His recovery allowed him to return to playing bass professionally, and he later performed a thank-you concert in the hospital atrium.

A 51-year-old night shift factory worker...
Sep 12, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 51-year-old night shift factory worker presented with resistant hypertension. Dr. Bilen discovered his blood pressure normalized on days off but spiked during work nights. She diagnosed shift work disorder affecting circadian blood pressure rhythms and collaborated with occupational medicine to adjust his schedule, achieving control without additional medications.

A 16-year-old competitive swimmer was disqualified...
Oct 24, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 16-year-old competitive swimmer was disqualified for 'irregular heartbeat' during a physical. Dr. Bilen identified Wolff-Parkinson-White syndrome with a concealed accessory pathway. She performed radiofrequency ablation during school holidays, and he returned to win regional championships six months later, with Dr. Bilen attending his victory race at the family's invitation.

A 70-year-old retired engineer with pacemaker...
Nov 12, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 70-year-old retired engineer with pacemaker dependency developed recurrent device infections from gardening injuries. Dr. Bilen collaborated with infectious disease specialists to create a subcutaneous antibiotic pouch during his third generator change, then worked with him to design protective gardening gear, preventing further infections through combined medical and practical solutions.

A 44-year-old transgender woman on hormone...
Aug 19, 2025
Doctor: Assoc. Prof. MD. Emine Bilen Hospital: Medical Park Ankara (Keçiören)

A 44-year-old transgender woman on hormone therapy presented with new-onset chest pain. Dr. Bilen recognized the cardiovascular risks associated with estrogen therapy in her specific genetic profile and adjusted her regimen in consultation with endocrinology, while simultaneously ruling out coronary disease through CT angiography, providing gender-affirming care while managing cardiac risk.

My 3-month-old daughter, Elif, was born...
Oct 30, 2025
Doctor: Spec. MD. Baktygul Abdizhalil Kyzy Hospital: Medical Park Ankara (Keçiören)

My 3-month-old daughter, Elif, was born with a rare liver condition that left us terrified. Every doctor we saw in our province gave us grim statistics. When we finally reached Dr. Baktygul, she didn't just see a case file; she saw our baby. She spent an hour with us, drawing diagrams on a notepad to explain biliary atresia in terms we could grasp. Her hands were so gentle during the physical exam that Elif didn't even cry. She coordinated with surgeons in Istanbul for the Kasai procedure, but managed all the pre-and post-op care herself in Ankara. She gave us her personal number for emergencies. It's been 18 months, and Elif is thriving. Dr. Baktygul doesn't just treat the liver; she treats the whole family's fear.

We rushed our 8-year-old son, Arda,...
Oct 02, 2025
Doctor: Spec. MD. Baktygul Abdizhalil Kyzy Hospital: Medical Park Ankara (Keçiören)

We rushed our 8-year-old son, Arda, to the emergency room at midnight after he turned a frightening shade of yellow. The on-call team was baffled. Dr. Baktygul was called in, and she arrived within 30 minutes, still in her casual clothes. She immediately ordered a specific panel of tests others hadn't thought of. It turned out to be a severe, acute presentation of Wilson's disease, copper poisoning. Her decisiveness in starting chelation therapy that very night, she later told us, was critical to preventing permanent neurological damage. Her follow-up has been meticulous, adjusting his diet and medication with precision. She speaks to Arda directly, making him feel brave and in control. She turned a terrifying crisis into a manageable chronic condition.

As the grandfather of a patient,...
Oct 30, 2025
Doctor: Spec. MD. Baktygul Abdizhalil Kyzy Hospital: Medical Park Ankara (Keçiören)

As the grandfather of a patient, my perspective is different. My grandson, Mehmet, has Alpha-1 Antitrypsin Deficiency, a complex genetic liver issue. Dr. Baktygul manages his care, but she also manages *us*. She explains the same complex information three different ways: one for my son (the father, a lawyer who wants all the data), one for my daughter-in-law (the mother, who needs emotional reassurance), and one for me (the old man who just needs to know his grandson will be okay). She remembers small details about our family from visit to visit. She never rushes us, even when the clinic is busy. Her expertise is unquestionable, but it's her profound humanity and respect for the entire family unit that sets her apart. She is a healer in the truest, oldest sense of the word.

Our journey with Dr. Baktygul began...
Nov 06, 2025
Doctor: Spec. MD. Baktygul Abdizhalil Kyzy Hospital: Medical Park Ankara (Keçiören)

Our journey with Dr. Baktygul began with what we thought was a simple routine check-up for our 14-year-old daughter, Zeynep, who has autoimmune hepatitis. It was supposed to be a quick blood test review. Instead, Dr. Baktygul noticed a subtle tremor in Zeynep's hands and a slight change in her speech pattern that we had missed. She suspected early hepatic encephalopathy, a brain issue caused by the liver, and admitted her immediately. It was a terrifying pivot from routine to urgent. Her ability to connect microscopic blood results to macroscopic physical signs is uncanny. She adjusted medications with a delicate balance, protecting the liver without suppressing the immune system too much. Zeynep is now back to her studies and soccer. Dr. Baktygul's vigilance turned a routine visit into a life-saving intervention.

As a 28-year-old competitive marathon runner,...
Nov 06, 2025
Doctor: Spec. MD. Serhat Ocal Hospital: Medical Park Ankara (Keçiören)

As a 28-year-old competitive marathon runner, I was devastated when extreme fatigue and joint pain ended my season. Multiple doctors dismissed it as overtraining. Dr. Ocal was the first to connect my symptoms to a rare autoimmune response triggered by a past viral infection. His targeted treatment plan not only resolved the inflammation but included a phased return-to-running protocol. I'm now back to qualifying times, thanks to his holistic approach that treated me as an athlete, not just a patient.

The recovery process was smooth thanks...
Sep 15, 2025
Doctor: MD. Fikret Inal Hospital: Medical Park Ankara (Keçiören)

The recovery process was smooth thanks to Dr. MD. Fikret Inal's expertise. Highly recommend for internal medicine treatment.

Next

Know More

Icon
Location

VO-284, Eldeco Centre 110017