Patient Experience
I'd been to three other doctors about this constant fatigue and weird joint pain. Everyone said it was stress or just getting older. Dr. Arun Grace Roy was different. She actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare. She explained it all to me in a way that finally made sense. I'm on a treatment plan now and starting to feel like myself again. She didn't just give up.
Had to get a small cyst removed. Honestly, I was nervous about any kind of procedure, even a minor one. Dr. Roy walked me through exactly what would happen, didn't rush me, and the whole thing at Apollo Adlux was over before I knew it. The scar is tiny. It was just... straightforward. Sometimes you just want things to be simple, and it was.
The parking at Apollo Adlux was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the lady at the front desk was really kind, got me checked in quickly, and the nurse who took my vitals had a calming way about her. The place itself felt clean and quiet, not chaotic. It made a stressful start much easier to handle.
What stuck with me most was how Dr. Roy talked to my elderly mother. Mom gets confused easily and is scared of hospitals. Dr. Roy didn't talk over her or just to me. She sat down, made eye contact, used simple words, and checked if Mom understood. She had this quiet patience. You could tell she sees the person, not just the patient file.