Patient Experience
My mom was admitted to Apollo Adlux last month, and honestly, we were all pretty scared. Dr. Aswathy was the one who actually talked to us like people, not just a chart. She called me personally after her evening rounds to explain what the next steps were, in a way I could actually understand. It made a huge difference when you're sitting in a waiting room feeling helpless.
My 8-year-old had a high fever that wouldn't break, and we ended up at the ER. Dr. Aswathy saw how panicked I was. She didn't just check my son; she checked on me too, asking if I needed water or had questions. She explained everything about the infection in simple terms and even showed my son the stethoscope to calm him down. The follow-up call the next day to see how he was doing meant the world. You can tell she really cares about kids.
Saw Dr. Aswathy for a persistent cough. Parking at Apollo was a nightmare, but the appointment itself was fine. She's direct, listened to what I said, ordered the right tests, and gave me a clear treatment plan. No fluff. Got better in a week. Would go back if I needed to.
I've been putting off seeing a doctor about my fatigue for ages. Finally booked with Dr. Aswathy. The first thing she did was sit down, put her laptop aside, and just ask, 'So, tell me what's been going on.' She didn't rush me. We talked about my work stress, sleep, everything—not just the physical stuff. She remembered small details from our first chat at the follow-up. It felt like she was piecing together a puzzle, not just ticking boxes. It was the first time in a long time I felt heard by a doctor.