Patient Experience
I'd been to a couple of doctors about this constant fatigue and weird joint pain. Everyone was quick to label it as stress or just getting older. Dr. Greeta Miriam Mathai was different. She actually sat and listened, asked about things no one else had, like a rash I had years ago. She ordered some specific tests others hadn't thought of. Turns out it was something pretty rare, but treatable. She explained it all without making me feel stupid. I'm finally on the right track.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But at Apollo Adlux, Dr. Mathai made it so straightforward. She walked me through each step right before she did it, which really calmed me down. The whole thing was over in what felt like minutes. I was in and out, and the recovery was exactly as she said it would be—no surprises.
The parking at Apollo Adlux was a nightmare that day, completely full. I arrived flustered and late for my appointment. But from the front desk to the nurse who took my vitals, everyone was really understanding. The clinic area itself felt calm and clean, which helped me settle down. When Dr. Mathai came in, she was completely unfazed by my tardiness and just got straight to helping me.
What stuck with me most about Dr. Mathai was how she talks to you. I'm not great with medical terms, and my mind goes blank in appointments. She doesn't just talk at you; she checks you're following along. She drew a little diagram on her notepad to show me what was going on with my sinuses. It felt like she was just a very smart, clear-thinking person trying to solve a problem with me, not for some invisible audience.