Patient Experience
I'd been to a couple of doctors about this constant fatigue and stomach pain, and they all said it was stress. Dr. Nirmal Mathew Alex actually listened to the whole, messy story. He ordered a specific test the others hadn't, and it turned out to be a tricky parasite. He explained it in plain English, drew me a little diagram on his notepad, and the treatment worked. I finally feel like myself again.
Had to get a cyst removed from my back. Simple thing, but I was pretty nervous about it. The day of, the parking at Apollo Adlux was a nightmare, so I was flustered when I got in. Dr. Alex and his nurse were so calm. The whole thing took maybe twenty minutes, and he talked to me about cricket the entire time to keep my mind off it. Healed up perfectly, no fuss.
The hospital itself is nice and clean, but what stood out was the team. From the front desk person who helped me reschedule when my car broke down, to the lab tech who made a joke about my terrible veins, everyone was just... decent. It made a long day of check-ups feel less like a chore. Dr. Alex's clinic runs like a well-oiled machine because of them.
Look, doctors can be intimidating. Dr. Alex isn't. He sits down, looks you in the eye, and you don't feel rushed. When I was worried about some test results, he didn't just read them out; he asked me what *I* was most concerned about and addressed that first. He's got a quiet, steady way about him that just makes you feel heard.