Patient Experience
At my age, you worry about being a bother. Dr. Pillai never made me feel that way. He took his time, explained my arthritis in simple terms, and made sure I was comfortable. The hospital is very clean, though I did have to wait a bit past my appointment time. Still, I left feeling heard and with a clear plan.
Our 8-year-old spiked a high fever that wouldn't break, and we were terrified. Dr. Pillai at Apollo Adlux was so calm with her. He got down to her level, let her hold his stethoscope, and explained everything to us without any scary medical jargon. He called the next day to check on her himself. We were just parents in a panic, and he treated us with such kindness.
Had a weird stomach thing for weeks. Saw Dr. Pillai. He figured it out fast, gave me a straight answer and a treatment that worked. No fuss. Good doctor.
I went in for what I thought was just a bad cough that wouldn't go away. Dr. Pillai listened, then asked a bunch of questions I didn't expect—about my sleep, my energy levels, little things. He suspected it might be more and ordered a specific test. Turns out, it was a mild chest infection that needed different meds. What stuck with me was how he connected dots I didn't even see. He didn't just treat the cough; he looked for the reason behind it. The whole process took a couple visits, but I'm fully recovered now.