Patient Experience
I'd been feeling run down for months, and a few other doctors just shrugged it off as stress. Dr. Chatterjee was different. He actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on the standard panels. It wasn't a quick fix, but having a name for it and a plan made all the difference. He explained it in a way that finally made sense.
Had to get a minor cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Chatterjee walked me through each step on the day, the procedure itself was quick, and the follow-up was simple. The parking at Apollo was a nightmare that morning, but once I got inside, everything else was calm and efficient. It was exactly what you hope for with something routine.
The clinic was running late, so I had to wait a bit, but honestly, it didn't bother me. The nurse at the front desk was really kind and kept checking in, and the whole place just felt clean and calm. When I finally saw Dr. Chatterjee, he didn't rush at all, even though it was getting late. It felt like the whole team was on the same page, which made a stressful day much easier.
What I remember most is how he talked to my mother. She was really anxious about her blood pressure medication. Dr. Chatterjee sat with her, drew little diagrams on his notepad about how the medicine works, and answered every single one of her questions without making her feel silly. He has this very calm, patient way of explaining things. You don't feel like just another file on his desk.