Patient Experience
I'd been to a few doctors about this nagging fatigue and stomach ache. Everyone said it was stress. Dr. Mondal was the first one who actually sat and listened, then ordered a specific set of tests others hadn't. Turns out it was a tricky thyroid issue affecting my gut. He explained it in a way that finally made sense. I'm on the right meds now and feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Mondal talked me through the whole thing in the clinic itself. The procedure itself was over in what felt like minutes. Hardly any pain, and the follow-up was just a quick check-in call from his nurse. It was one of those things you worry about that ends up being no big deal.
The Apollo waiting area was packed, I won't lie. But the front desk staff were really on it, keeping things moving. What stood out was Dr. Mondal's assistant. She saw I was looking confused by the billing form and came over to help me fill it out, no fuss. It's those little things that make a stressful visit feel manageable.
My teenage son had to see him. He's shy and hates doctors. Dr. Mondal didn't just talk to me; he spoke directly to my boy, cracked a small joke about football to break the ice. He asked for his opinion on the symptoms. That respect meant the world. My son left feeling heard, not scared.