Patient Experience
I'd been feeling run-down for months, and a few local doctors just said it was stress. Dr. Arindam Pandey was the first one who actually listened to all my weird, scattered symptoms. He ordered a specific test the others hadn't, and it turned out to be a thyroid issue that was messing with everything. He explained it in a way that finally made sense, without making me feel dumb for not figuring it out sooner.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Pandey made the whole thing feel very straightforward. The procedure itself was quick, and he talked me through each step. The follow-up was just as easy a quick check, clear instructions, and I was on my way. It was exactly what you hope for with something routine: no drama, no fuss.
The hospital itself is big and can feel a bit overwhelming. I got turned around trying to find the department, but one of the nurses at the front desk saw me looking lost and walked me right to Dr. Pandey's clinic. The whole team there, from the person who took my blood pressure to the receptionist, was really calm and kind. It made a long wait much easier to handle.
What really stuck with me was how Dr. Pandey talks to you. He doesn't rush. When I was worried about my dad's high blood pressure, he sat down, looked at both of us, and drew a simple diagram on his notepad to show how the medication works. He asked my dad about his daily routine, not just his symptoms. It felt like he was talking to a person, not just treating a chart.