Patient Experience
My 8-year-old son had a high fever that wouldn't break, and I was terrified. Dr. Arnab Basak saw us at Apollo Kolkata and was so calm with him. He explained everything to my son in a way he could understand, not just to me. The wait was long, but once we were in, he took his time. My boy left feeling brave, not scared, and that meant everything.
At my age, a hospital visit is often a source of anxiety. Dr. Basak, however, made the experience remarkably smooth. He listened patiently to all my old-man concerns about my general fatigue and did not rush me. His manner was both professional and kind, which put me at ease. I am grateful for his care and the clear path he outlined for my health.
Had a weird stomach thing going on for weeks. Saw Dr. Arnab Basak at Apollo. He figured it out fast, gave me a straight-up plan, no confusing jargon. Fixed me up. Good doctor.
I walked into Apollo Hospitals Kolkata with this nagging pain in my side, convinced it was something serious. Dr. Basak had a quiet way about him; he asked questions I hadn't even thought to mention. He sent me for a scan, and when the results came back, he sat me down with the images on his screen. "See here?" he said, pointing. "It's just a stubborn muscle knot, not what you were fearing." The relief was instant. He showed me some stretches, and sure enough, it was gone in a few days. It wasn't magic, just good, attentive medicine.