Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone had a different guess. Honestly, I was starting to think I was imagining it. Dr. Duary was different. He actually sat and listened to the whole, messy story, asked questions about things no one else had, and ordered a specific test I'd never heard of. Turns out it was a pretty uncommon thyroid issue. He explained it in a way that finally made sense. I'm on treatment now and feel like myself again.
Had to get a small cyst removed from my back. Simple thing, but I was nervous about the scar and the local anesthetic. Dr. Duary's team at Manipal made it easy. The nurse who prepped me was really calming, and the doctor himself talked me through each step as he did it. It was over in maybe twenty minutes. The parking garage was packed that day, but the actual procedure? Completely straightforward. Follow-up was a breeze.
The hospital itself is a bit of a maze, I won't lie. But from the front desk to the pharmacy, everyone I interacted with was patient and pointed me in the right direction. The clinic area where Dr. Duary sees patients is clean and quiet, which helped a lot because I was pretty anxious. Even the person who brought water around had a smile. It's the little things that make a stressful visit feel more manageable.
What I remember most is how Dr. Duary talked to my elderly mother. She gets confused easily and was scared. He didn't just talk to me about her medication; he pulled his chair up, looked her in the eye, and explained everything slowly and gently, using simple words. He checked if she understood. He treated her with real kindness, not just as a patient, but as a person. That meant the world to us.