Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and I was terrified. Dr. De at Apollo Kolkata didn't just treat him; she sat with us, explained everything in a way that calmed *me* down, and even called the next day to check on him. She has this incredibly gentle way with kids—my son, who usually hates doctors, actually smiled. We left feeling like someone truly cared.
I've always been scared of hospitals, so when I needed a check-up, I was a mess. Dr. Arundhati De was so patient. She actually listened to all my silly worries without making me feel rushed or foolish. By the end of the appointment, my hands had stopped shaking. She just has a very calm, 'it's going to be okay' kind of presence that I really needed.
Had a weird stomach thing for weeks. Saw Dr. De. She figured it out fast, gave me a clear plan. No fuss. Good experience.
Okay, so I went to Apollo because I'd been feeling run-down for months—just constantly tired, no energy. I expected a quick once-over and some pills. But Dr. De was different. She asked about my work hours, my diet, even how much I was sleeping. She connected dots I didn't see. The waiting room was packed and I was there a while, but once I was in with her, she gave me her full attention. She ordered the right tests, and we finally got to the root of it. It wasn't anything dramatic, but she treated it like it mattered. That made all the difference.