Patient Experience
My mother was admitted with a high fever and confusion. We were all scared. Dr. Biswas came to see her late in the evening, after his rounds. He sat with us in the waiting area and explained everything in simple Bengali—what the tests showed, what the treatment plan was, and what we could expect. He didn't rush. He answered my brother's anxious questions twice. That talk calmed us down more than anything. Mom is home now, much better.
My husband had severe abdominal pain. The ER was busy, and we waited a bit, but once Dr. Bhabatosh Biswas took over, things moved quickly. He was direct. He said, 'We need to rule out a few serious things first,' and listed them plainly. No sugar-coating, but also no unnecessary alarm. His clarity cut through our panic. It turned out to be a severe infection, not surgery. His straightforward approach during a scary time was exactly what we needed.
My little nephew was very sick. Dr. Biswas has such a gentle way about him. He would kneel by the bed to talk to the boy, and then turn to us and speak just as softly, explaining each step. When the medicines made my nephew restless, Dr. Biswas adjusted the plan without us even having to ask. It felt like he was caring for our whole family's worry, not just the patient. We are so grateful for his quiet kindness.
After weeks of my dad feeling run-down and local doctors being unsure, we saw Dr. Biswas at Apollo. He looked at all the previous reports, asked Dad a lot of questions, and ordered two specific tests. When the results came, he actually smiled and said, 'Good news, it's treatable.' The relief was huge! His methodical approach found what others missed. Dad's on medication now and has his energy back. What a difference!